Skip to contentGo to Product Search
Gift Ideas
Main Content
No content

Customer Ratings & Reviews

No content
  • Front. Geek Squad® - Home Theater Troubleshooting Service.

Home Theater Troubleshooting Service

SKU:
7716527
See Details

Customer reviews

Rating 4.4 out of 5 stars with 9590 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 200 Showing 3,981-4,000 of 9,590 reviews

  • Superb problem solving

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squad member called b4 arrival- was courteous patient- assessed problem and solved in 15-20 min

    I would recommend this to a friend

  • Delivery

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent delivered the TV without incident. It could not be installed because the room it was going to be in was not ready.

    I would recommend this to a friend

  • Great Support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DJ is awesome! Shows up on time, is very knowledgeable and friendly. Really appreciate the service.

    I would recommend this to a friend

  • Organized home theater

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Organized and correctly connected all devices very quickly and correctly

    I would recommend this to a friend

  • Honest and helpful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs confirmed my two year old Samsung display was fading out on me. Made recommendations on next purchase.

    I would recommend this to a friend

  • Television system check.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and courteous. They took the time to double check everything.

    I would recommend this to a friend

  • Courteous and efficient staff

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents checked issue with sub-woofer and interference noise. Could not rectify problem so arranged for replacement through the sales rep who dealt with our original purchase. Will be completed Tuesday 3rd September.

    I would recommend this to a friend

  • Geek Squad Troubleshooting TV Issues

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents determined the issue with my TV and ordered the parts. They kept me informed along the way.

    I would recommend this to a friend

  • Thank you

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick and got job done. Always great service and on time.

    I would recommend this to a friend

  • Fixed antenna issue

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was excellent! Took care of the issue promptly, very profitable. I wound definitely recommend this service to family and friends.

    I would recommend this to a friend

  • The geek squad was functional and efficient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geeks squad was very accurate and timely. Shut up was performed for my theater

    I would recommend this to a friend

  • Geek squad resolved this quickly and professionall

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad troubleshot TV remote, fire stick remote not pairing and controlling TV

    I would recommend this to a friend

  • Geek square set up my tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connect my wires loosely one wire came off my tv. Therefore need to be ,correct it.

    I would recommend this to a friend

  • Dead sub woofer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent examined my sound system and found that the sub woofer was dead.

    I would recommend this to a friend

  • Geek squad did good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very informative. She took time her time to explain how to use the remotes she set up to turn the units on.

    I would recommend this to a friend

  • I can’t remember name . He has come to my home bef

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and solved problem quickly. I feel safe with Geek Squad in my home.

    I would recommend this to a friend

  • Geek squad paired my device quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent paired my remote to my Bose sound bar and showed me how to do it myself if I need to in the future.

    I would recommend this to a friend

  • geek squad solved the speaker issue

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very professional and pleasant techs. Did a great job.

    I would recommend this to a friend

  • Geek Squard Advice

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a great job helping us with our tech issues with our tv. I would recommend them. Thank you for helping us.

    I would recommend this to a friend

  • Geek squad at home troubleshooting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Edward and Donovan showed me how to adjust my color and lighting promptly. They were polite and very nice.

    I would recommend this to a friend
Page 200, Showing 3,981-4,000 of 9,590 reviews
Sponsored