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  • Front. Geek Squad® - Home Theater Troubleshooting Service.

Home Theater Troubleshooting Service

SKU:
7716527
See Details

Customer reviews

Rating 4.4 out of 5 stars with 9590 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 201 Showing 4,001-4,020 of 9,590 reviews

  • outside and inside speakers not working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad determined that my smart phone was not receiving auto updates on my denon receiver which was causing a disconnect with the speakers.

    I would recommend this to a friend

  • Love this computer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this all in one computer to replace my old PC and I absolutely love it. I especially love the size of the monitor and the fact that I don't have a bunch of wires and parts everywhere. Would definitely recommend it!

    I would recommend this to a friend

  • VERY PLEASED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THREE TRIP TO GET IT RIGHT BUT FINALLY WORKED OUT....GUYS WERE KNOWLEDABLE AND HELPFULL....PROBLEM I HAD WAS TV PROVIDER

    I would recommend this to a friend

  • Geek squad installed roku and streaming programs

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very helpful and explained clearly but we are still ha i g some problems.

    I would recommend this to a friend

  • New HP Computer

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I visited Best Buy and purchased a new HP Computer for him. It will be set up tomorrow in our home.

    I would recommend this to a friend

  • Tv lost video, but, had sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Figured out my problem and promptly corrected it. Thank you for a quick and professional response.

    I would recommend this to a friend

  • Geek Squad and Total Tech are a Must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jessie and Angel were great in fixing our remote. They worked I’d into their schedule and were here the next day. Geek Squad and Total Tech are a must!

    I would recommend this to a friend

  • 10/10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service by incredibly talented tech workers!! I recommend 10/10

    I would recommend this to a friend

  • Sound system troubleshooting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job troubleshooting our Sonos sound bar and speakers. Also streamlined our remote.

    I would recommend this to a friend

  • Explained the fix and everything works properly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tested and reconnected my devices to ensure proper installation.

    I would recommend this to a friend

  • TV to Sonos Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was not an easy fix, but it works now. Still not clear on what the problem is, or was.

    I would recommend this to a friend

  • Geek Trouble Shoot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were on time and courteous. They were able to take of the problem in very little time.

    I would recommend this to a friend

  • very knoledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent got everything perfect and was so helpful and knowledgeable.

    I would recommend this to a friend

  • Repaired service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians on time knowledgeable patient && customer focused … great service…

    I would recommend this to a friend

  • Fantastic work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best very professional so impressive

    I would recommend this to a friend

  • The Geek Squad to the Rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to have a brand new TV installed in our guest room and the Geek Squad came to my rescue within 24 hours of purchasing my TV it was installed on a wall.

    I would recommend this to a friend

  • Service was completed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech completed the service needed.My Netflix wasn’t connecting and there was a setting that needed to be restored.

    I would recommend this to a friend

  • Help with computer problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Edgar Was very knowledgeable and helpful. I was very impressed with him

    I would recommend this to a friend

  • Home theater service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good to know that we can count on Geek Squad for help.

    I would recommend this to a friend

  • Trouble shot non-functioning Firestick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael Reed was able to trouble shoot my non-working Firestick. He was the one who designed my streaming system. I have always found him to be helpful.

    I would recommend this to a friend
Page 201, Showing 4,001-4,020 of 9,590 reviews
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