Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Home Theatre System
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent helped get our system working again and showed us a few additional features of our system.
I would recommend this to a friendRated 5 out of 5 stars
Bosoxx66.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician was extremely professional and helpful in responding to my concerns. Appreciate the excellent customer support and service. B
I would recommend this to a friendRated 5 out of 5 stars
Geek squad TV set up.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service and very nice people. I was especially impressed by Vernon calling ahead to troubleshoot before he even arrived.
I would recommend this to a friendRated 5 out of 5 stars
Installation of TV by Geek Squad and loaded Roku
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We had 3 Geek Squad agents that were GREAT Thank you. We did not know what to do and were very happy to have our problem solved.
I would recommend this to a friendRated 5 out of 5 stars
Ring doorbell problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad was punctual, helpful, discovered my problem quickly, and corrected it in no time.
I would recommend this to a friendRated 5 out of 5 stars
polite and informative.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very informative, polite, patient, curtious. Very helpful.
I would recommend this to a friendRated 5 out of 5 stars
Technical support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent saw my problem, understood, what I needed, and solved the situation within 10 minutes
I would recommend this to a friendRated 5 out of 5 stars
gmail help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was quick and very easy. very professional. thanks.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad was very professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent came very early and I gave him the ok to go ahead and start working. Very knowledgeable
I would recommend this to a friendRated 5 out of 5 stars
Home analysis
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was wonderful explaining the ins and outs of my receiver and speaker system. Ultimately decided on a new receiver and aam happy.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad came to diagnose my television.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent arrived on time for appointment and seemed knowledgeable and caring.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quality service, very helpful, Robert was patient and fixed the issue
I would recommend this to a friendRated 5 out of 5 stars
Squad master picks up hands down.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Squad member picked up my broke Sony 60”. On time, professional, personable. Highly recommend!
I would recommend this to a friendRated 5 out of 5 stars
Service call
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent figured out the problem and made the necessary corrections.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad resolved my harmony Remote Issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Your agents were able to resolve my problem with the Logitech Harmony remote and had me up and running promptly. The guys did a great job!!
I would recommend this to a friendRated 4 out of 5 stars
Tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They're on time. Listened to what service i needed and took care of it.
I would recommend this to a friendRated 5 out of 5 stars
Geeksquad to the rescue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was scared when scammers/hackers took control of my computer but Totaltech calmly and coolly saved the day.
I would recommend this to a friendRated 5 out of 5 stars
Set up zone 2 on Yamaha amp
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They set up my new amp for zone 2. They were great and fast. Geeks are great!
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad agent was efficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent answered our questions regarding tv operations and installed a replacement wireless adapter for our PC.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is top notch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad is the best thing going for those of us who are desperate for help with our computers. The person who helped me was patient, answered all my questions and made sure that I understood everything. Call the Geek Squad for great support!
I would recommend this to a friend