Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad came out and was very helpful in showing the functions of both the Sony TV and how to use the different zones with the Denon receiver.
I would recommend this to a friendRated 5 out of 5 stars
I can’t remember name . He has come to my home bef
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowledgeable and solved problem quickly. I feel safe with Geek Squad in my home.
I would recommend this to a friendRated 5 out of 5 stars
Very happy with the service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with the service that I received from the Geek Squad.He arrived on time and was professional,friendly and knowledgeable.He did his job and did it correctly.I definitely recommend the Geek Squad
I would recommend this to a friendRated 5 out of 5 stars
Sound system troubleshooting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great job troubleshooting our Sonos sound bar and speakers. Also streamlined our remote.
I would recommend this to a friendRated 5 out of 5 stars
TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Steve and Matt were great. They installed TV quickly and neatly.
I would recommend this to a friendRated 5 out of 5 stars
It;s nice to see there are still good people
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It;s nice to see there are still good people out there with integrity ,, The 2 Geek squad members were helpful, happy, and patient. An a knowledge of there items and equipment we have in our homes!!!!!!! AAAAAAAAA+++++++++++
I would recommend this to a friendRated 4 out of 5 stars
Tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They're on time. Listened to what service i needed and took care of it.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed roku and streaming programs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was very helpful and explained clearly but we are still ha i g some problems.
I would recommend this to a friendRated 5 out of 5 stars
Annual subscription to Geek Squad saves money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.David assessed the difficulty with my large screen TV and corrected the situation as well as provided information regarding how to avoid the problem in the future.
I would recommend this to a friendRated 5 out of 5 stars
Squad master picks up hands down.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Squad member picked up my broke Sony 60”. On time, professional, personable. Highly recommend!
I would recommend this to a friendRated 5 out of 5 stars
Ring doorbell problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad was punctual, helpful, discovered my problem quickly, and corrected it in no time.
I would recommend this to a friendRated 5 out of 5 stars
Great Geek Squad Team
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service was excellent. The team member was courteous, efficient and got the job done quickly.
I would recommend this to a friendRated 3 out of 5 stars
Happy to have use of my printer and BDRM TV again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These gents were very kind and professional. I would have hoped they had a higher level knowledge than they did. They seemed unsure of some of the things they told me - most especially about the Sonos system. But they were able to get one of the three TVs working and the printer is now online again, so I'm grateful.
I would recommend this to a friendRated 5 out of 5 stars
Very good customer service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Trouble shooting and installation of an outdoor satellite dish.
I would recommend this to a friendRated 5 out of 5 stars
No
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.tom and Trevor were excellent in getting our question Answered
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad resolved my PC problem! I was thrilled
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Geek Squad agent knew what to do after they ran a scan. I asked lots of questions and he replied with kindness and patience. It took a while but my issue was completely resolved.
I would recommend this to a friendRated 5 out of 5 stars
Sonos surround sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound. So far. We shall See. Only have it for a few hours.
I would recommend this to a friendRated 5 out of 5 stars
GEEK SQUAD ALWAYS GETS JOB DONE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.ALWAYS GET ANSWERS OR HAVE TECH COME CHECK PROBLEM. GOOD WORK...
I would recommend this to a friendRated 5 out of 5 stars
Geek squad agents
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents that mounted my TV were professional and knowledgeable
I would recommend this to a friendRated 5 out of 5 stars
Troubleshooting Success!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Once the problem was figured out, the fix was very quick! Thank you for continued fine service Geed Squad!
I would recommend this to a friend