Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
TV system function
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So helpful and a great guy. Service was timely and right on
I would recommend this to a friendRated 5 out of 5 stars
Good customer service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far we have had a tech out to set up new TV, Receiver and new remote. Then we had another tech come out to replace my router and both were very professional and great customer service. I wish I had tried service sooner!
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad checked Roku stick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents tested my Roku stick and confirmed that it was not working.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad set up my TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted and hooked up my devices and showed me how to use everything
I would recommend this to a friendRated 5 out of 5 stars
Super staff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Such a smart group and we appreciate their help as well as professionalism.
I would recommend this to a friendRated 4 out of 5 stars
I have sound again!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent integrated my new OLED TV with an old surround sound system.
I would recommend this to a friendRated 5 out of 5 stars
Russ
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service. Can’t wait until they come back and install my ceiling speakers.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad TotalTech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lary was very polite, courteous and thorough. He checked out our WiFi and was very encouraging and helpful.
I would recommend this to a friendRated 5 out of 5 stars
Solved Problems Quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent solved my “remote tv” issue quickly and explained it well to me so I can handle same issue in future.
I would recommend this to a friendRated 5 out of 5 stars
Fixed home theater issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent resolved home theater issues in a timely and professional manner.
I would recommend this to a friendRated 4 out of 5 stars
Phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took care of computer very knowledgeable pleasant.
I would recommend this to a friendRated 5 out of 5 stars
Thank goodness for remote support!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.She was excellent! Super helpful. She was kind, listened, was patient and sympathetic to the many issues I’ve had with my NEW TV!
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my TV and sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Courteous and fast! Very professional, and cleaned up after themselves!
I would recommend this to a friendRated 5 out of 5 stars
Very helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful to get my tvs going again. The truck was kind and patient.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad setup smart tv and surround sound syste
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician setup our smart tv and surround sound system. Corrected some connections that I had installed incorrectly.
I would recommend this to a friendRated 5 out of 5 stars
Sonos Arc tv mount and install.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brett did an exellent job installing my Sonos Arc, he worked with my scedule, was knowledgeable about the product and recommended additional services.
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good job thanks for the helpwill call again hopefully not soon
I would recommend this to a friendRated 5 out of 5 stars
Great Geek Squad Team
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service was excellent. The team member was courteous, efficient and got the job done quickly.
I would recommend this to a friendRated 5 out of 5 stars
Installed my tv and sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service they were awesome very professional in everything they did.
I would recommend this to a friendRated 5 out of 5 stars
Computer was locked up.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents I worked with were both very helpful and resolved my problem plus did some cleaning too. Great support as always.
I would recommend this to a friend