Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great group of employes, great service. fast and very professional
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent came to my house and did an excellent job solving my problem.
I would recommend this to a friendRated 5 out of 5 stars
Add wireless printer app on iPhone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician was great finally he has knowledge to install my wireless printer app in my iPhone
I would recommend this to a friendRated 5 out of 5 stars
Geek squad was helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jeff was knowledgeable and navigated me thru all the options
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad helped me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowledgeable and professional He explained the problem and what I needed to do.
I would recommend this to a friendRated 5 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Otto is a superior representative for Best Buy. Professional and expert at what he does
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love having geek squad when needed they will access your device and assist directly. Not always the easiest to communicate with but worth It for sure
I would recommend this to a friendRated 5 out of 5 stars
In Home Sales Manager
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brett was great and knowledgeable. It has been a pleasure working with him
I would recommend this to a friendRated 5 out of 5 stars
Troubleshooting Success!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Once the problem was figured out, the fix was very quick! Thank you for continued fine service Geed Squad!
I would recommend this to a friendRated 5 out of 5 stars
Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent Theresa was absolutely wonderful and professional.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad brought our tech knowledge to the 21 ce
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The A&A team were the best. Fixed our tv’s and gave us a lesson in streaming. Appreciated there patience.
I would recommend this to a friendRated 5 out of 5 stars
geek squad.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent re program my receiver. Excellent work don by the geek squad agent.
I would recommend this to a friendRated 5 out of 5 stars
geek squad set up my home theater
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the agents were kind, courteous, extremely knowledgeable, and expeditious in accomplishing their task.
I would recommend this to a friendRated 5 out of 5 stars
Geek replaced all faulty equipment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nicholas was absolutely wonderful! Replaced all equipment sent by Direct Stream. He was personable and professional.
I would recommend this to a friendRated 5 out of 5 stars
Well done
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good job Geek Squad. The membership is worth it even if you use it just 1x a year!
I would recommend this to a friendRated 5 out of 5 stars
Excellent Geek Squad Representative
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Representative on time and fixed everything. He was very nice and asked if he could fix anything else.
I would recommend this to a friendRated 5 out of 5 stars
deborah’s install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted my speakers and connected the tv and receiver. It appeares to be connected probably but sometimes I have issues with the connection.
I would recommend this to a friendRated 5 out of 5 stars
Professional, courteous and very helpful service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My wife and I appreciate the professional, courteous and very helpful service.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful and come to the house on time is a great service for me.
I would recommend this to a friendRated 5 out of 5 stars
Scott
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent Scott was able to fix the problem I had and even went a step further hooked up home theater.
I would recommend this to a friend