Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Pai Alexa with my TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents helped me to try Alexa and my TV work together, but it didnt work out.
I would recommend this to a friendRated 5 out of 5 stars
Very good customer service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ernesto was an exellent and very profesional. He helped me with all My problems.
I would recommend this to a friendRated 5 out of 5 stars
very good work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I believe his name is Darin. Hard to read his name, but he was excell ent. Very polite and knowledgeable with the tvs at Best Buy. I would recomend him to everyone.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad helped me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad technicians have always been courteous, knowledgeable and on time.
I would recommend this to a friendRated 5 out of 5 stars
PAYS FOR ITSELF
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.IT PAYS FOR ITSELF. SUCH A GREAT, COST EFFECTIVE SOLUTION TO THE SNAGS OCCURRING WITH ALL TECHNOLOGY
I would recommend this to a friendRated 5 out of 5 stars
Another great Geek Squad Job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad did an excellent job with this project. They were punctual, polite and skilled. I am very pleased with their work.
I would recommend this to a friendRated 5 out of 5 stars
mu harmony remote accessing Roku
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brandon explored and fixed the problem while explaining to me in terms I could understand
I would recommend this to a friendRated 5 out of 5 stars
Excellent and timely service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tech was on time and helped me work through an issue that had been very frustrating.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad fixed my issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were very good and came and resolved the issues I was having with my surround sound.
I would recommend this to a friendRated 5 out of 5 stars
Customer satisfaction at its BEST!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional and proficient and did an excellent job!
I would recommend this to a friendRated 5 out of 5 stars
Great TV and surround sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Service it was good. I was able to get in contact with the person that sold the equipment to me and asked all my questions. The setup was easy to follow for the technician. And the quality of the products was outstanding.
I would recommend this to a friendRated 5 out of 5 stars
Computer Assistance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent assisted me with my computer. Had another agent assist with our TV and sound bar. Also very helpful.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad fixed new TV issue.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Rapid diagnosis and problem fix. Cxxxxxxxxxxxxxxxxxx
I would recommend this to a friendRated 5 out of 5 stars
helped set up sound bar and audio on television
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was friendly and knowledgable and helpful.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad visit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents helped me understand the signal input options of my A/V system.
I would recommend this to a friendRated 5 out of 5 stars
Help came immediately from Geek Squad!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The gentleman was knowledgeable and able to help me right away!
I would recommend this to a friendRated 5 out of 5 stars
Home Theatre repair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service. Technician was extremely knowledgeable.
I would recommend this to a friendRated 5 out of 5 stars
A terrific Geek Squad experience!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent was kind, thoughtful, great at explaining tech and helped me work out my problems!
I would recommend this to a friendRated 5 out of 5 stars
Lines on part of TV screen.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Techs quickly assed my problem and determined that the problem is not practically fixable.
I would recommend this to a friendRated 5 out of 5 stars
The agents installed my Roku stick very fast.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents installed my Roku stick very easily. They were professional and courteous.
I would recommend this to a friend