Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Was very helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Troubleshoot soundbar was not working & after reset resolved
I would recommend this to a friendRated 5 out of 5 stars
great surround sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the geek squad went to work getting the best sound and recalibrated my speakers
I would recommend this to a friendRated 5 out of 5 stars
Sound system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were able to diagnose the issue and come up with a good solution that fit our needs.
I would recommend this to a friendRated 5 out of 5 stars
a job well done!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the agent knew his stuff, very efficient. well pleased with agent's knowledge.
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mike Loftin did a great job as always. Solved the problem quickly and explained what he did clearly.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my cameras
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great job! Respectful guys, did job explained and showed me how to use my equipment. Very pleased
I would recommend this to a friendRated 4 out of 5 stars
I love the Echo device and use it every day.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use my Echo devices for getting news, listening to music, setting timers and alarms, asking trivia questions and more. Only wish I had upgraded with a better speaker.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Connected DVD to TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents connected DVD player to my TV. They were friendly, knowedgable & quickly resolved the issue.
I would recommend this to a friendRated 4 out of 5 stars
Phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took care of computer very knowledgeable pleasant.
I would recommend this to a friendRated 5 out of 5 stars
Always Helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys who came were very helpful and patient. My husband had called and they came when they said.
I would recommend this to a friendRated 5 out of 5 stars
Response and knowledge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good response time and knowledge. Helping my husband and I to understand out real problem and to show us how to get the answer as well.
I would recommend this to a friendRated 5 out of 5 stars
Explained the fix and everything works properly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tested and reconnected my devices to ensure proper installation.
I would recommend this to a friendRated 5 out of 5 stars
Trouble shooting the clicking and popping .
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far they were able to find out that it wasn’t my subwoofer the problem . The sound bar was the problem .
I would recommend this to a friendRated 5 out of 5 stars
Well done
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good job Geek Squad. The membership is worth it even if you use it just 1x a year!
I would recommend this to a friendRated 4 out of 5 stars
Geek squad assistance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Called for help with Ring Doorbell as it wouldn't connect. He suggested a booster for the wifi and upgrading the unit.
I would recommend this to a friendRated 5 out of 5 stars
Installed my tv and sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service they were awesome very professional in everything they did.
I would recommend this to a friendRated 5 out of 5 stars
Connection Problem Solved
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad solved my connection problem quickly and got our tv up and running! The service guys were polite and very knowledgeable.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my TV and sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Courteous and fast! Very professional, and cleaned up after themselves!
I would recommend this to a friendRated 5 out of 5 stars
Very helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful to get my tvs going again. The truck was kind and patient.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad checked Roku stick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents tested my Roku stick and confirmed that it was not working.
I would recommend this to a friend