Skip to contentGo to Product Search
Gift Ideas
Main Content
No content

Customer Ratings & Reviews

No content
  • Front. Geek Squad® - Home Theater Troubleshooting Service.

Home Theater Troubleshooting Service

SKU:
7716527
See Details

Customer reviews

Rating 4.4 out of 5 stars with 9590 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 215 Showing 4,281-4,300 of 9,590 reviews

  • TV setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time. They programmed my TV & set up the Wi-Fi. They fully explained it’s operation & made sure I was familiar with its operations.

    I would recommend this to a friend

  • Geek Squad is a Great Asset

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed our new Arlo Doorbell without any issues; agent also trouble-shooted our other Arlo camera issues and everything was working perfect when the agent left.

    I would recommend this to a friend

  • Geek squad are the bests

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional & knowledgeable did a great job in trouble shooting and installing 2 TV’S

    I would recommend this to a friend

  • Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents perfectly hanged and mounted sound bar on the wall and it looks evenly straight

    I would recommend this to a friend

  • Jimmy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A big shout out to my friend Jimmy he did an amazing job. He explained everything for me.

    I would recommend this to a friend

  • Geek Squad Installed everything.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs that have serviced me from the Geek Squad have been exceptional.

    I would recommend this to a friend

  • Annual subscription to Geek Squad saves money.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David assessed the difficulty with my large screen TV and corrected the situation as well as provided information regarding how to avoid the problem in the future.

    I would recommend this to a friend

  • They're knowledgable and friendly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're knowledgable and friendly. They helped me find the right equipment for my home.

    I would recommend this to a friend

  • Geek squad help solved my problem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful , came on time. Figured out what problem was. Turned out to be cable problem

    I would recommend this to a friend

  • Tc

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was just a troubleshoot, bot a diagnostic. Diagnostic scheduled for june 27th. Nothing available sooner

    I would recommend this to a friend

  • Geek squad found and fixed source of problem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs went out of their way to resolve my issue. They showed true concern.

    I would recommend this to a friend

  • yes please!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Selwyn Wilson was sooo knowledgeable and friendly! A+++will have him return when needed!

    I would recommend this to a friend

  • I love it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I don’t have a problem with any of it. The geek squad was great to work with.

    I would recommend this to a friend

  • Geek Squad A+

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your Geek Squad member was very helpful, explained everything he was doing and why. Very pleased with his work.

    I would recommend this to a friend

  • Great, professional service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Raul was very knowledgeable and professional. He is a good representative for the Geek Squad brand.

    I would recommend this to a friend

  • Sound quality check

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad checked out my stereo system for sound quality.

    I would recommend this to a friend

  • Technicians are very good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs are very knowledgeable but scheduling an appt isn’t easy

    I would recommend this to a friend

  • Great service help

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt & competent service personnel! Knew what to do & got home theater working.

    I would recommend this to a friend

  • Great Printer Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Michelle installed a brother printer for us. As usual, she did a spectacular job; she is effective and efficient!

    I would recommend this to a friend

  • Kudos to Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and mounting of my TV was quick and very efficient. Kudos

    I would recommend this to a friend
Page 215, Showing 4,281-4,300 of 9,590 reviews
Sponsored