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  • Front. Geek Squad® - Home Theater Troubleshooting Service.

Home Theater Troubleshooting Service

SKU:
7716527
See Details

Customer reviews

Rating 4.4 out of 5 stars with 9590 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 217 Showing 4,321-4,340 of 9,590 reviews

  • great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tech came out and set up tv and helped manage remotes on time, polite, and eager to help

    I would recommend this to a friend

  • Set up for tv and Sonas sound system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received fantastic help getting our tv and Sonas system set up and working. Couldn’t be happier.

    I would recommend this to a friend

  • Help with TV, Echo, and Sonos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joseph updated all our TVs for easy use/sign on. Updated Echo/Sono relationship. Explained corrections.

    I would recommend this to a friend

  • Pleasant to deal with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were quick courteous and professional. Made sure we were satisfied.

    I would recommend this to a friend

  • Quick and efficient service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jeremiah did a great job. Fixed the problelm in short order. Could not ask for better service

    I would recommend this to a friend

  • New computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly and outgoing. He answered all our questions. He also show us how to do things on the computer. You can tell he enjoy his job

    I would recommend this to a friend

  • One job one person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Called for tv not turning on explained I checked the power to tv was good. Tec came out and checked power to tv said it was good that something in the tv was not working needed to have a tv tec come back out. When I tell you what is wrong I do not need someone to come out and say the same thing I needed someone to check the tv. Two weeks of my time wasted

    No, I would not recommend this to a friend

  • Geek Squad help with television.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very timely and knowledge. They were helpful setting my TV.

    I would recommend this to a friend

  • Geek Squad fixed TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad fixed our TV and made suggestions to improve viewing

    I would recommend this to a friend

  • Geek squad diagnosed my ring doorbell.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent assessed my ring system and concluded that my Wi-Fi system was the issue.

    I would recommend this to a friend

  • Geek Squad Expertise

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad agent helped me sort through the right setup to get the new 4k Roku to work with my aging Pioneer plasma tv and receiver flawlessly.

    I would recommend this to a friend

  • Geek Squad team very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs hooked up our Roko and provided good training to help us operate TV with better remote

    I would recommend this to a friend

  • Internet and TV issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent helped resolve the issue i was having with my system.

    I would recommend this to a friend

  • Great Service to have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice guy! Personable, efficient and knowledgeable. Showed up on time. He was very helpful and answered all of our questions.

    I would recommend this to a friend

  • Troubleshooting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your representatives arrived and very friendly. They resolved this issue within minutes. Then they made sure all the rest was working.

    I would recommend this to a friend

  • Peace of mind knowing the technician could help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cordial and knowledgeable. Technician arrived on time and spent time walking me through the problem and remedy

    I would recommend this to a friend

  • Geek Squad resolved my PC problem! I was thrilled

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad agent knew what to do after they ran a scan. I asked lots of questions and he replied with kindness and patience. It took a while but my issue was completely resolved.

    I would recommend this to a friend

  • Fantastic service call

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and attentive to detail. Made sure everything was set up correctly

    I would recommend this to a friend

  • Connection Problem Solved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad solved my connection problem quickly and got our tv up and running! The service guys were polite and very knowledgeable.

    I would recommend this to a friend

  • Geek squad installed tv and explained patiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very patient in showing me the new Samsung tv after installing

    I would recommend this to a friend
Page 217, Showing 4,321-4,340 of 9,590 reviews
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