Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek Squad took the time to figure out the proble.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent figured out the problem with the sound board and fixed it.
I would recommend this to a friendRated 4 out of 5 stars
The Tech fixed some issues important to me.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech was knowledgeable experienced and pleasant. Good job. Thanks
I would recommend this to a friendRated 5 out of 5 stars
Customer satisfaction at its BEST!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional and proficient and did an excellent job!
I would recommend this to a friendRated 5 out of 5 stars
Soundbar set-up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, very professional service, I appreciate their skills for my soundbar set-up!
I would recommend this to a friendRated 4 out of 5 stars
Mesh Network Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tony installed my Eero Mesh network and. Edifies signal strength in several key areas of the house
I would recommend this to a friendRated 5 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Two of your professional service men helped to set up our new remote for the LG 75 TV. Great job.
I would recommend this to a friendRated 5 out of 5 stars
Computer repair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.always helpful and appointments are kept on a timely manner.
I would recommend this to a friendRated 5 out of 5 stars
Joe L.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Daniel Branscum was very professional and handled all our concerns. I would highly recommend him.
I would recommend this to a friendRated 4 out of 5 stars
Sound quality check
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad checked out my stereo system for sound quality.
I would recommend this to a friendRated 5 out of 5 stars
Great service help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Prompt & competent service personnel! Knew what to do & got home theater working.
I would recommend this to a friendRated 5 out of 5 stars
Sound bar help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional, knowledgeable, friendly tech was extremely patient and helpful. Kudos for the tech !!
I would recommend this to a friendRated 3 out of 5 stars
Geek squad to tune up my computer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had an appointment to have my computer tuned up. I got there on time and was told I would have to leave my computer for 8 to 10 days. I was under the impression that when I made my appointment that the computer would be worked on while I waited or at least a few hours. Very disappointed. This was a waste of my time and gas.
No, I would not recommend this to a friendRated 5 out of 5 stars
Very knowledgeable!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Recommended a different remote. I ordered one and it just arrived a few days ago. Geek Squad coming tomorrow to set it up.
I would recommend this to a friendRated 5 out of 5 stars
Did good work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Guys came to my house and switched out a whole screen for my tv Thanks guys
I would recommend this to a friendRated 5 out of 5 stars
able to improvise.!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.they were really good ! knew what they were doing and offered intelligent advice.Good trouble shooters.
I would recommend this to a friendRated 5 out of 5 stars
Geek install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great install! I would definitely recommend this service! TV he technitikn Matt did a wonderful job!
I would recommend this to a friendRated 5 out of 5 stars
great employee
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional, knowledgeable, and personal, and a credit to Best Buy
I would recommend this to a friendRated 5 out of 5 stars
Set up tv’s
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set up tv’s from going from Direct tv to streaming, etc
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad tried to resolve a TV issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was honest about my issue although unable to resolve it. Got a refund as a result.
I would recommend this to a friendRated 5 out of 5 stars
Sound bar.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Checked the sound bar and reviewed the use of the remote control.
I would recommend this to a friend