Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geeks were on time and efficient!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were great! They advised me that I wouldn’t need the universal remote so they took it back and I received a credit later that day!
I would recommend this to a friendRated 5 out of 5 stars
Technician
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installed headphones and erros network throughout the house
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Fixed Apple TV Reception
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fixed problem and were helpful and interested in solving the issue.
I would recommend this to a friendRated 4 out of 5 stars
My tv purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I did everything myself. All Best Buy dud was deliver the tv. I purchased a sound bar too and took it with me.⁸
I would recommend this to a friendRated 5 out of 5 stars
Soundbar set-up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, very professional service, I appreciate their skills for my soundbar set-up!
I would recommend this to a friendRated 5 out of 5 stars
set up new tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.geek squad was very good at what they do didn't have any trouble with their people could not ask for anything better
I would recommend this to a friendRated 4 out of 5 stars
Netflix log-in problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.agent guided me in resolving my problem. No further concerns at this time.
I would recommend this to a friendRated 4 out of 5 stars
TV Trouble Shooting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very kind and patient customer service representatives.
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The serviceman knew what he was doing checked the entire system, found the problem and corrected it
I would recommend this to a friendRated 4 out of 5 stars
The Tech fixed some issues important to me.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech was knowledgeable experienced and pleasant. Good job. Thanks
I would recommend this to a friendRated 5 out of 5 stars
Surround sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional and answered all my questions and showed me step by step on everything
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent reprogrammed my TV. He arrived on time ,listened to my problem and fix it.
I would recommend this to a friendRated 5 out of 5 stars
Fast friendly quality service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technician was friendly and knowledgeable. Had me sorted out in no time at all !! Great service!!
I would recommend this to a friendRated 4 out of 5 stars
Fixed my issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He fixed my issue and I haven’t had any problems since he left.
I would recommend this to a friendRated 5 out of 5 stars
Fixed my MLB App
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got my App to work on t.v. Arrived as scheduled, diagnosed and fixed problems quickly.
I would recommend this to a friendRated 5 out of 5 stars
Response and knowledge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good response time and knowledge. Helping my husband and I to understand out real problem and to show us how to get the answer as well.
I would recommend this to a friendRated 5 out of 5 stars
Answered all my questions
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad customer service was terrific and very knowledgeable, Thank you very much
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents took our old tv, unpacked the new one and quickly set it up. Great job and very easy.
I would recommend this to a friendRated 5 out of 5 stars
Quick repair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent. Fixed my remote and Wi-Fi connection. Great service and on time .
I would recommend this to a friendRated 5 out of 5 stars
Troubleshot my system and reset
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents figured out what was wrong with my TV / Amp and reset the system.
I would recommend this to a friend