Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Agents installed Roku.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were very knowledgeable and friendly. I would recommend this team to other customers.
I would recommend this to a friendRated 5 out of 5 stars
the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Total tech service is the best, they go out of their way to make things as awesome as possible
I would recommend this to a friendRated 5 out of 5 stars
local channels
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Set local channels and showed me how to find them. Much appreciated and saved monthly cable bill
I would recommend this to a friendRated 4 out of 5 stars
Center speaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installed center speaker and relocated equipment to alleviate heating problem
I would recommend this to a friendRated 5 out of 5 stars
Love Geek Squad!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Courteous and knowledgeable techs. Always here when they say they will. I will never be without a Geek Squad membership!
I would recommend this to a friendRated 5 out of 5 stars
Great customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Both techs great and knowledgeable, all questions I asked they had the right answer for it.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my fire stick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents put in my fire stick and updated my tv. They were very professional and knew exactly what needed to be done
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad arrived on time and quickly fixed the p
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good contact, informing me of arrival. Quickly solved problem after hearing me out.
I would recommend this to a friendRated 3 out of 5 stars
Too expensive for simple service request
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Simple service of connecting one wire to back of tv way too expensive for what it was. Tech would not help with connection of apple tv that was also needed. Have had to hire someone else to take care of the apple tv connection issue.
No, I would not recommend this to a friendRated 5 out of 5 stars
Geek squad to the rescue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Team was friendly & helpful in replacing the HDMI cable on our wall mounted television.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Fixed Apple TV Reception
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fixed problem and were helpful and interested in solving the issue.
I would recommend this to a friendRated 4 out of 5 stars
Waiting for parts.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.to long to wait for parts. Tech was great A.J was awesome.
I would recommend this to a friendRated 5 out of 5 stars
GREAT INSTALLATION EXPERTS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.OUTSTANDING SERVICE BY OUTSTANDING TECH EDDIE DIAGNOSED, FIXED AND GAVE PERFECT INSTRUCTIONS.
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thanks for setting up my fax machine with the magicjack I purchased from Bestbuy
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent very knowledge Very respectful Would recommended
I would recommend this to a friendRated 5 out of 5 stars
Reconnected My Devices aAfter They Were Moved
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad always come through when I need support with my electronics!
I would recommend this to a friendRated 5 out of 5 stars
Internet and TV issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent helped resolve the issue i was having with my system.
I would recommend this to a friendRated 4 out of 5 stars
Second time around
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Determined my amp was bad after second call. First service call told me my bass speaker was bad
I would recommend this to a friendRated 5 out of 5 stars
Troubleshooting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent was able to identify the problem and fixed it in a timely manner. Geek Squad is the best!
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad did a great job explaining our You Tube
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I dropped Direct TV to YouTube TV and now I use it.
I would recommend this to a friend