Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Mirroring
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were able to activate mirroring on the television.
I would recommend this to a friendRated 5 out of 5 stars
Gook Squad is Great!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad came to my home and and did a superb job of helping me link up my computer, internet, and computers.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad excellence!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Top notch. Tech was very informative, professional & helpful.
I would recommend this to a friendRated 5 out of 5 stars
Great Service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service from Carlos! So helpful! He even called for second Opinion!
I would recommend this to a friendRated 5 out of 5 stars
Not Needed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Appointment canceled therefore you can disregard this review.
I would recommend this to a friendRated 5 out of 5 stars
Wifi
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and technicians on time and had great knowledge
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent updated 3 TVs and setup Roku. I was very pleased with the service.
I would recommend this to a friendRated 5 out of 5 stars
Solved Problem Quickly!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad quickly diagnosed the sound issue and had my issue corrected just im]n time for Christmas!
I would recommend this to a friendRated 5 out of 5 stars
The Good Worker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was knowledgeable and polite and experienced
I would recommend this to a friendRated 4 out of 5 stars
Troubleshoot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technician was helpful but I am a little confused on why I was charged $50 for visit when I purchased the protection plan.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Helped Me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent was very knowledgeable and fixed my problem in a matter of minutes.
I would recommend this to a friendRated 5 out of 5 stars
good job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.team member was on time, knowledgeable, very helpful, courteous, good job, .
I would recommend this to a friendRated 5 out of 5 stars
Great Geek Squad!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent got it done very quickly and have had no issues since!
I would recommend this to a friendRated 5 out of 5 stars
AppleTV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My service was outstanding- could not have been better. Thanks to Best Buy
I would recommend this to a friendRated 5 out of 5 stars
Greek Squad is great..
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were professional, efficient and knowledgeable. Our problem was resolved within an hour and we now only have to use one remote!
I would recommend this to a friendRated 5 out of 5 stars
Exllent service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent set up tv efficiently and answered my questions,with confidence and with politeness.
I would recommend this to a friendRated 5 out of 5 stars
Exceptional Knowledge and Communication Skills
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was knowledgeable, patient, and helpful. All concerns and issues were addressed.
I would recommend this to a friendRated 5 out of 5 stars
Nice guy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast courteous and very friendly.The men came they were on time and called to let us know when they would be here.
I would recommend this to a friendRated 5 out of 5 stars
Knowledgeable agent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent called to let us know he was on his way and the ETA. He was able to fix the problem and I was extremely satisfied with the outcome.
I would recommend this to a friendRated 5 out of 5 stars
troubleshoot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent reviewed my system and made some good recommendations. He didn’t pressure me to make a purchase.
I would recommend this to a friend