Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent worked on my Samsung TV He also measured my other TV that needs replacing.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad were awesome!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The techs who came to the house were very knowledgeable and helpful.
I would recommend this to a friendRated 5 out of 5 stars
Exllent service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent set up tv efficiently and answered my questions,with confidence and with politeness.
I would recommend this to a friendRated 5 out of 5 stars
Great Job of Installation by Real Pros
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were friendly, on time and very professional. Their work was outstanding.
I would recommend this to a friendRated 5 out of 5 stars
Exceptional Knowledge and Communication Skills
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was knowledgeable, patient, and helpful. All concerns and issues were addressed.
I would recommend this to a friendRated 5 out of 5 stars
Wifi Reconnection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have always had great service from the Geek Squad for our tech and appliances.
I would recommend this to a friendRated 5 out of 5 stars
Technical support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and efficient Professional and great customer service
No, I would not recommend this to a friendRated 5 out of 5 stars
Great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great guys, knew their stuff. Very knowledgeable and quickly got the system working.
I would recommend this to a friendRated 5 out of 5 stars
Informative visit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent came and insured my connections were correct and explained when to use the various audio settings
I would recommend this to a friendRated 5 out of 5 stars
Fix a husband mess!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Your agents did a wonderful job! Arrived in a timely manner, made sense of a mess that my husband made and fixed it!! Thank you so much Theresa
I would recommend this to a friendRated 5 out of 5 stars
Power to the Geek Squad!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowledgeable technicians that did a great job
I would recommend this to a friendRated 5 out of 5 stars
Steve in the Geek Squad is irreplaceable.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Steve is the Best!!!! He is quite the asset to Best Buy. Don’t ever let him get away!
I would recommend this to a friendRated 5 out of 5 stars
Grek Squad know it all!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Any question to ask them. They got all of the answer!
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad fixed my tv, vcr, cd, roqu, & radio
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are the greatest. They fixed my problem & made sure I could work it before they left.
I would recommend this to a friendRated 5 out of 5 stars
Fixed problem with our system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hr was wonderful. Fixed our problem we are very happy with the service. Thank you
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad troubleshooting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent did a thorough troubleshooting job. Got my system up working in about 15 minutes.
I would recommend this to a friendRated 5 out of 5 stars
Cable Connectivity Problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad agent was great: she was knowledgeable and polite.
I would recommend this to a friendRated 4 out of 5 stars
Lap top assistance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent did good, but didn’t get me a verity of scenes to choose from
I would recommend this to a friendRated 5 out of 5 stars
Excellent service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents arrived promptly and did a great job. I will recommend Greek Squad over and over.
I would recommend this to a friendRated 5 out of 5 stars
Austin was Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My installer, Austin was extremely nice. Very easy to talk to, and got me taken care of right away.
I would recommend this to a friend