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  • Front. Geek Squad® - Home Theater Troubleshooting Service.

Home Theater Troubleshooting Service

SKU:
7716527
Highly rated by customers for:
See Details

Customer reviews

Rating 4.4 out of 5 stars with 9590 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 233 Showing 4,641-4,660 of 9,590 reviews

  • Troubleshoot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents trouble shot our tv and remote. Very satisfied. Great job! Friendly and knowledgeable!

    I would recommend this to a friend

  • Geek Squad, Shawaun Daniels set up my 4 TVs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shawaun Daniels is the best! I’ll stay with Total Tech because of Shawsun.

    I would recommend this to a friend

  • As always, solved the problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very patient….new his stuff and solved the HEOS problem. I’m always satisfied with the Geek Squad results.

    I would recommend this to a friend

  • Geek squad mounted my tvs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kyle very helpful. Very knowledgeable. Prompt very personable. Pleasure working with Kyle.

    I would recommend this to a friend

  • Installed (2) antennas quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is always fantastic. They are sure you are satisfied with the service before they leave.

    I would recommend this to a friend

  • Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hooked up my new soundbar — neat, professional work.

    I would recommend this to a friend

  • NO SOUND

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came in and tried to get sound bar working but nothing, told us to take into store maybe they can help. Well, took it in and they said can’t do anything. Nothing like purchasing sound system and within a year no good and Best Buy says contact manufacturer.

    No, I would not recommend this to a friend

  • GEEK SQUAD ROCKS!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent response in immediate scheduling. Great ongoing updates about arrival time. Professional and friendly demeanor

    I would recommend this to a friend

  • Technician Corey was knowledgeable, professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Corey solved our problem and educated us on many features. He was professional, knowledgeable, and polite. So very helpful. He is an asset to your company.

    I would recommend this to a friend

  • Geek Squad diagnosed problem right away.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    he was great! Told me to get a new external hard drive and how to install it and it worked!

    I would recommend this to a friend

  • Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The man who came to help us knew what he was doing and was extremely helpful.

    I would recommend this to a friend

  • Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service from Carlos! So helpful! He even called for second Opinion!

    I would recommend this to a friend

  • Resolved issue quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agent was knowledgable and was very willing to do whatever he needed to do to please us. Professional and knowledgable.

    I would recommend this to a friend

  • Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent updated 3 TVs and setup Roku. I was very pleased with the service.

    I would recommend this to a friend

  • New t.v.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad delivered our t.v Set it up and connected everything. Very happy.

    I would recommend this to a friend

  • Thumbs up for Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had Geek Squad service for several years and always have been happy with the service provided.

    I would recommend this to a friend

  • Had TV looked at to see if could fix

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Samsung TV has black line on screen , only had 2 years , so nothing they could do to fix it. Not sure I’d buy another one.

    I would recommend this to a friend

  • They were very quick and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad got my remote going. My large screen Smart TV is very complicated for me, but she simplified it for me.

    I would recommend this to a friend

  • Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was excellent. But the time window wich was 8am to 8pm could be more specific.

    I would recommend this to a friend

  • good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    team member was on time, knowledgeable, very helpful, courteous, good job, .

    I would recommend this to a friend
Page 233, Showing 4,641-4,660 of 9,590 reviews
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