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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 9590 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 233 Showing 4,641-4,660 of 9,590 reviews
  • Rated 5 out of 5 stars

    My printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin was very polite and knowledgeable. It was a pleasure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great geek squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best service ever. The geek sqaud is wonderful! Fixed what was wrong!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    who is the BEST GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are the BestCOME WHEN THEY ARE CALLED SHOW UP AND CORRECT PROBLEM

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and very fast!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad helped me with my sound bar volume and fixed the problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked on our tv to get the sound system working properly with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable and professional!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was able to get the sound bar working with our TV and comcast box. He was very knowledgeable. Great service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen you sent was awesome he knew what I needed. He didn't have it but showed me where I could get it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad adjusted my surroundsound quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad arrived promptly and explained, and adjusted my surroundsound perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Webroot protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently upgraded our Webroot plan to increase the available benefits; Haven't had the opportunity to take advantage of the plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech did a great job in adapting some older equipment, VCR/DVD Player and turntable to new system and set up the devices to be used easily on the remotes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    home theater sound system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reviewed my home theater sound system. The technician was very knowledgeable and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV internet support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young men acted in a professional manner. They answered all of my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have taken great care of me on multiple occasions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service. Very professional work at my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So. Many. Options.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joe provided many actionable steps to try as I attempted to narrow down the problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted my tvs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kyle very helpful. Very knowledgeable. Prompt very personable. Pleasure working with Kyle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the squad came and checked my connectivity issues and demonstrated how to DIY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The repair man were on time, professional and thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was installed great The technicians did good job with the install and setup!

    I would recommend this to a friend
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