Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents removed old CD player and installed the new one. They also cleaned and recalibrated the remote.
I would recommend this to a friendRated 5 out of 5 stars
Austin was Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My installer, Austin was extremely nice. Very easy to talk to, and got me taken care of right away.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad diagnosed problem right away.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.he was great! Told me to get a new external hard drive and how to install it and it worked!
I would recommend this to a friendRated 5 out of 5 stars
Worth every penny
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth every penny. Your personal IT department in your home or on the phone
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Solve all of our tech issues.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, our experience with the Geek Squad has been great. I would highly recommend the purchase of their services.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed nicely
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent reconnected the speaker to the TV as wey as insuring that it's working properly
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service was excellent. But the time window wich was 8am to 8pm could be more specific.
I would recommend this to a friendRated 5 out of 5 stars
Tv check
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service. Art is very knowledgeable and helpful .
I would recommend this to a friendRated 5 out of 5 stars
Troubleshoot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents trouble shot our tv and remote. Very satisfied. Great job! Friendly and knowledgeable!
I would recommend this to a friendRated 5 out of 5 stars
Very helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Courteous and thoughtful and very informative about how to use my system
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad solved sound bar issue.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solved the issue with the sound bar. Instructed us on how to use it too.
I would recommend this to a friendRated 5 out of 5 stars
Co-Director, Operations
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The customer service by Salvador was excellent and ten-star!
I would recommend this to a friendRated 5 out of 5 stars
Sound bar and DVD problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Efficient and knew how to do what needed to be done. He came and fixed the issue quickly.
I would recommend this to a friendRated 5 out of 5 stars
Corrected sound system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Crew was polite and helpful. Informed me of their installation
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad resolved all our issues!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.David Ortiz (GS) did an excellent job of first clarifying our needs and then addressing them. He did this while making sure we understood what he was doing. He’s amazing!
I would recommend this to a friendRated 5 out of 5 stars
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful. Great service On time polite would recommend them highly
I would recommend this to a friendRated 5 out of 5 stars
Hooked up xbox
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He was very good, knowledgeable and friendly very professional
I would recommend this to a friendRated 5 out of 5 stars
The geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great guys great installation on time. Just a great experience.
I would recommend this to a friendRated 5 out of 5 stars
Help with TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad has been very helpful both with my computer and my TV
I would recommend this to a friendRated 5 out of 5 stars
Knowledgeable, friendly and timely
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They hooked up a new DVR on one TV and set up Firestick on another TV. Really appreciate their help and kindness.
I would recommend this to a friend