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  • Front. Geek Squad® - Home Theater Troubleshooting Service.

Home Theater Troubleshooting Service

SKU:
7716527
See Details

Customer reviews

Rating 4.4 out of 5 stars with 9590 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 235 Showing 4,681-4,700 of 9,590 reviews

  • Knowledgeable, friendly and timely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They hooked up a new DVR on one TV and set up Firestick on another TV. Really appreciate their help and kindness.

    I would recommend this to a friend

  • Tyler

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tyler was very professional, gave perfect explanation of what he was doing to fix our concerns with sound issues.

    I would recommend this to a friend

  • Informative visit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came and insured my connections were correct and explained when to use the various audio settings

    I would recommend this to a friend

  • AMAZING CUSTOMER SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never encountered customer service at this level - ANYWHERE!! BRAVO!!!

    I would recommend this to a friend

  • My Woofer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He handled the issue quickly and was very pleasant.

    I would recommend this to a friend

  • Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have good service Highly recommend.

    I would recommend this to a friend

  • Geek Squad who I telephone operator?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service, the lady was very helpful. Have a great day

    I would recommend this to a friend

  • Cody of the geek squad deserves a 10!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cody installed eero devices and did an exceptional job. He is polite, knowledgeable and very willing to assist.

    I would recommend this to a friend

  • They are the best in the west-better than the rest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    as always, prompt, polite and knowledgeable, also willing to help with any other items. THIS IS GREATLY APPRECIATED!

    I would recommend this to a friend

  • Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were knowledgeable and friendly and did a good job of installing

    I would recommend this to a friend

  • Did the work quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent troubleshooted my tv. Taught me what to do. Great guy

    I would recommend this to a friend

  • Corrected installation errors.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You seem to consistently send quality personal. Very satisfied. Keep up the service!

    I would recommend this to a friend

  • Installed my tv my ring system and Sonos system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan was extremely helpful and knowledgeable. He walked me through all the options which made it easier for me to make my decision. Represents your company well

    I would recommend this to a friend

  • Internet Assessment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very helpful and accurate with his assessment. I followed his instruction and purchased a new router. I have the Orbi, my internet is faster than ever and doesn’t drop the signal!

    I would recommend this to a friend

  • Solved issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pre call was professional and agent showed up as expected readybto work

    I would recommend this to a friend

  • Receivers and Speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Nice guy. But my speakers are still not right.

    I would recommend this to a friend

  • AiO HDD Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement works just fine. Not sure why this requires more words to submit

    I would recommend this to a friend

  • Randy is the greatest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Randy is a professional! He programmed this new Universal Remote and also answered questions I had.

    I would recommend this to a friend

  • Installed and taught us

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did everything. They taught us to use the stand didn’t mind a “100” questions.

    I would recommend this to a friend

  • She fixed my A/V system quickly!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She was prompt, friendly, and knowledgeable! She made sure I understood how to work the smart remote before she left. It was well worth the money spent for troubleshooting my issues!!!

    I would recommend this to a friend
Page 235, Showing 4,681-4,700 of 9,590 reviews
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