Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Replacement surround sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Guys where very helpful, and recommend me other options.
I would recommend this to a friendRated 3 out of 5 stars
Geek Squad unable to resolve my problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were able to assume the problem was resolved by connecting their cell phone and concluding my internet connection was to slow. The problem with that resolution is the the problem wasn’t present previously with the same and slower speeds. And I still have the problem. The geek squad team was very professional
I would recommend this to a friendRated 5 out of 5 stars
computer and printer set up.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.moved my computor and printer from basement to bed room. He was very paient .
I would recommend this to a friendRated 5 out of 5 stars
Goodfiagnostic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent diagnoostic and simple review of the problem Suggested some easy solutions.
I would recommend this to a friendRated 5 out of 5 stars
They were a really big help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents helped me get my home entertainment system all plugged in and ready to go.
I would recommend this to a friendRated 5 out of 5 stars
Installing tv and surround sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They took there time and did an awesome job and showed us how to use all the controls
I would recommend this to a friendRated 5 out of 5 stars
Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and efficient experience is a great asset to the company
I would recommend this to a friendRated 5 out of 5 stars
Excellent work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowledgeable. Nice and friendly. I need more words to get it filed.
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents figured out the problem and offered a sound solution and did it.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad who I telephone operator?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service, the lady was very helpful. Have a great day
I would recommend this to a friendRated 5 out of 5 stars
service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Guy came in and gave me knowledge and hooked me up by setting up surround sound and tv to its optimal settings
I would recommend this to a friendRated 5 out of 5 stars
We trust Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It took two times, & we are still having problems but our Best Buy has been very supportive !
I would recommend this to a friendRated 5 out of 5 stars
Help with TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad has been very helpful both with my computer and my TV
I would recommend this to a friendRated 5 out of 5 stars
Agent arrived on time and had good suggestions
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent went through all certified system steps to resolve the soundbar issue.
I would recommend this to a friendRated 5 out of 5 stars
Always spot on
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never disappoints Have been using Best Buy for years. Always gets the task done. Solid crew !!
I would recommend this to a friendRated 5 out of 5 stars
Geeks Squad delivered, installed and set up my TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad personnel are the best. I’ve used their service several times and they always have done a great job.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad rep was great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Repair guy was knowledgeable, friendly and quick! And fixed everything.
I would recommend this to a friendRated 5 out of 5 stars
Efficient service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service and handles quickly and efficiently
I would recommend this to a friendRated 5 out of 5 stars
gook squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.did a good job fixing the issue, arrived on time. found the problem rightaway
I would recommend this to a friendRated 5 out of 5 stars
Hooked up xbox
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He was very good, knowledgeable and friendly very professional
I would recommend this to a friend