Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek rep was excellent. Fixed my issues quickly.
I would recommend this to a friendRated 5 out of 5 stars
Helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Courteous, knowledgeable, and dedicated. Worked hard to resolve issue and was successful
I would recommend this to a friendRated 5 out of 5 stars
The geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great guys great installation on time. Just a great experience.
I would recommend this to a friendRated 3 out of 5 stars
Disappointed!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They didn’t improve my situation and in fact things don’t work as well as they did before they came out. Very disappointing! They were apparently from out of the area and just wanted to get out asap. They also messed up some of the programming that Manny (excellent) had in place.
I would recommend this to a friendRated 5 out of 5 stars
Qualified agent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent very knowledgeable. Able to fix old problem from original installation too.
I would recommend this to a friendRated 5 out of 5 stars
Corrected sound system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Crew was polite and helpful. Informed me of their installation
I would recommend this to a friendRated 4 out of 5 stars
Troubleshooting service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad agent, Cesar, was very nice and helpful.
I would recommend this to a friendRated 4 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad member were super helpful and came on time.
I would recommend this to a friendRated 5 out of 5 stars
Home Tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend Geek Squad for at home service only. Techs working remotely are not knowledgeable and not reliable
I would recommend this to a friendRated 5 out of 5 stars
geek squad troubleshoot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician was able to troubleshoot the issue and within minutes everything was back up and running
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad explained our our system worked.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents answered all of our questions and, in general, provided excellent service.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad helped with home theater
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent reviewed my home theater set up, diagnosed my needs and referred me to Magnolia reps
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is well worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well worth belonging to and using there service for questions and services gor all your stuff.
I would recommend this to a friendRated 5 out of 5 stars
Did the work quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent troubleshooted my tv. Taught me what to do. Great guy
I would recommend this to a friendRated 5 out of 5 stars
Co-Director, Operations
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The customer service by Salvador was excellent and ten-star!
I would recommend this to a friendRated 5 out of 5 stars
Trouble shooting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Answered all my questions, they truly are a qualified team of guys
I would recommend this to a friendRated 5 out of 5 stars
Professionalism at work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent fixed my home Theater malfunction. very quickly..explained the problem and he went to work. Very knowledgeable, professional and courteous.
I would recommend this to a friendRated 5 out of 5 stars
the problem was solved fairly quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the problem with my sony smart tv remote was handled quickly. the set up prior was not completed. the agent set up the tv and at this time is working fine
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad fixed my WiFi problems
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The technicians were very professional and stayed with my problem until they got it fixed. They actually came twice to make sure everything was working properly.
I would recommend this to a friendRated 5 out of 5 stars
So pleased that my tv works now!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional, courteous and I learned a lot about my home theater.
I would recommend this to a friend