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  • Front. Geek Squad® - Home Theater Troubleshooting Service.

Home Theater Troubleshooting Service

SKU:
7716527
See Details

Customer reviews

Rating 4.4 out of 5 stars with 9590 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 241 Showing 4,801-4,820 of 9,590 reviews

  • PC guidance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent's response to my problem was immediate and satisfactory.

    I would recommend this to a friend

  • Tv mount and set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The girls were great. They were efficient and knowledgeable mounting the tv as well as getting the TV set up. I will definitely ask for them again. Thank you.

    I would recommend this to a friend

  • Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great...great ..working great! Have nothing else to say.... Is working...as far as I can tell!

    I would recommend this to a friend

  • They installed my receiver.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These geek squad guys are always excellent.they really know what they are doing. The are very friendly.

    I would recommend this to a friend

  • Trouble Shooting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very thorough and professional. Spent the time to go over all that was done. Thank you!

    I would recommend this to a friend

  • Appt was incorrectly set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech showed up on time and did notify me by text. When arrived and looked at the issue i was told it was incorrectly scheduled and he didn't have adequate time. He did call his boss and was allowed to stay longer but I thought the whole appointment was rushed. This was not the Tech's fault.

    I would recommend this to a friend

  • Qualified agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent very knowledgeable. Able to fix old problem from original installation too.

    I would recommend this to a friend

  • Geek Squad did an excellent job troubleshooting a.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony did an excellent job. Spent the necessary time and did not rush. Went above and beyond. Give him a raise!!

    I would recommend this to a friend

  • TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents Joseph and Bailey mounted my tv on the wall and connected a couple of devices.

    I would recommend this to a friend

  • Geek Squad fixed my delays

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris was super nice, and helped fix the issue quickly

    I would recommend this to a friend

  • Fixed issues quickly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Repairmen very professional and knowledgeable. Fixed the issues with my TV quickly and were very respectful of the fact that I am not tech savvy. Very appreciative of their efforts.

    I would recommend this to a friend

  • They were so patient with us about the height and

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were so professional and knowledgeable about mounting our new TV

    I would recommend this to a friend

  • Troubleshooter knew exactly what to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very knowledgeable and solved my headphone integration easily. Very helpful, prompt and capable.

    I would recommend this to a friend

  • Home Geek Squad Worked well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin came over to my house and helped fix my system and made suggestions for improvements

    I would recommend this to a friend

  • New device set up for TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents set up my sound bar for TV for my home and trouble shoot everything

    I would recommend this to a friend

  • My geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my new tv and relocated 2 more connected them to the wifi and did a beautiful job.

    I would recommend this to a friend

  • Geek squad is the best !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was outstanding! Most helpful in looking into our tv issue and explaining our options

    I would recommend this to a friend

  • Sonos fixed in one visit

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent arrived on time and was very efficient. He helped us fix and update our sonos system which was too old find instructions online. Saved us $$$ thousands in replacement costs.

    I would recommend this to a friend

  • help with tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thorough and helpful. utilized all available resources to trouble shoot

    I would recommend this to a friend

  • Apple TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my Apple TV device and connected the TV as well as installing the app to make my cable TV stations available through the Apple TV device.

    I would recommend this to a friend
Page 241, Showing 4,801-4,820 of 9,590 reviews
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