Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Hook up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took him a while to figure out how to reconnect, but did it by hooking it up a little different than original. A little inconvenient but it works.
I would recommend this to a friendRated 5 out of 5 stars
Great experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing service from the team, very professional. On time and they explained everything so well so I could understand.
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On time, very polite, Very professional, Took the extra time to explain my new TV and surround sound. They wouldn't leave until they were sure I knew how to operate everything.
I would recommend this to a friendRated 5 out of 5 stars
Tv check
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service. Art is very knowledgeable and helpful .
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad saves the day
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was able to set up our TV as we requested. She was on time & professional. Thank you!
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installation is great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents hung the TV on the wall and connected all the devices and apps.
I would recommend this to a friendRated 5 out of 5 stars
Computer situation dealt with at store
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad employee who dealt with us was extremely helpful and knowledgeable and answered all our questions. No name tags so can’t give you a name.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad performed trouble shooting how to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took adequate time to explain and demonstrate processes and procedures
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Remote Control Repair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent fixed my remote control to work with my tv and cable box.
I would recommend this to a friendRated 5 out of 5 stars
Good guys
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek guys solve my problem fast and price was reasonable, considering I did not know what I was doing. If I get in an electronic jam I will use them again!
I would recommend this to a friendRated 5 out of 5 stars
New tv installed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast, friendly and clean easy to work with able to answer all my questions
I would recommend this to a friendRated 5 out of 5 stars
Arrived Early
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived early. Were there less than an hour. Made arrangements for next appointment.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed And set up new TV's
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, Friendly, and all around Good and took there time to answered all questions
I would recommend this to a friendRated 5 out of 5 stars
Very satisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The repair man were on time, professional and thorough.
I would recommend this to a friendRated 4 out of 5 stars
TV and Audio Analysis
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Concise information to guide me in further analysis
I would recommend this to a friendRated 5 out of 5 stars
Knowledgeable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They have taken great care of me on multiple occasions
I would recommend this to a friendRated 5 out of 5 stars
Professional service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My big screen tv had problems and had to be replaced twice. Called geek squad and they were very professional and helped coordinate for someone to come out and exchange the tv.
I would recommend this to a friendRated 5 out of 5 stars
Your purpose is customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cleared up the problems we were having. Recommend the Squad for quality and service
I would recommend this to a friendRated 5 out of 5 stars
They made a recommendation
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Troubleshooting the receiver. They were very polite and professional.
I would recommend this to a friendRated 5 out of 5 stars
Reconnected the digital audio.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He was knowledgeable and courteous. He is an asset to the Geek Squad.
I would recommend this to a friend