Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Audio System Repair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional and extremely knowledgeble Audio Trubleshooting
I would recommend this to a friendRated 5 out of 5 stars
Get in Get out!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When you know what you're doing it makes the set up quick and easy! That's what these cats did!
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad to the rescue!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad is awesome! They helped us get the remote programmed and were able to troubleshoot and solve the issues.
I would recommend this to a friendRated 5 out of 5 stars
Your purpose is customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cleared up the problems we were having. Recommend the Squad for quality and service
I would recommend this to a friendRated 5 out of 5 stars
TV trouble shooting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good job overall - courteous on time - took care of the issue
I would recommend this to a friendRated 5 out of 5 stars
Excellence Personified
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service. Technician was courteous, knowledgeable, and professional.
I would recommend this to a friendRated 5 out of 5 stars
Nice Job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the agent did troubleshooting my connectivity issue on my TV. He did an excellent job, very quickly. Very courteous and knowledgeable
I would recommend this to a friendRated 5 out of 5 stars
Fixed problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He was there early and he fixed our problem in 5 minutes!
I would recommend this to a friendRated 5 out of 5 stars
We trust Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It took two times, & we are still having problems but our Best Buy has been very supportive !
I would recommend this to a friendRated 5 out of 5 stars
Arrived Early
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived early. Were there less than an hour. Made arrangements for next appointment.
I would recommend this to a friendRated 5 out of 5 stars
Integrated components of my system.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Agent was knowledgeable, professional, and responsive. Got everything straightened out and was friendly too.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad TAKES CARE OF ALL YOUR TECH NEEDS!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad is the way to go they fix our equipment every time we call or come in
I would recommend this to a friendRated 5 out of 5 stars
Geek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowledgeable and helpful. Crew was on time and answered all our questions
I would recommend this to a friendRated 5 out of 5 stars
Fire Stick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent tried to get Amazon Prime working again. Had me buy a Fire stick.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad service call.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always happy with the technicians service and information they share with us on the problem we were having.
I would recommend this to a friendRated 5 out of 5 stars
I appreciated the help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad agents helped me solve the issue and promised it would not recur.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad to the rescue.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent quickly diagnosed the problem & gave us tips for the future.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad helped with troubleshooting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Edson was on time and efficiently helped with trying to sync my audio and video on my new tv. Thanks, Edson
I would recommend this to a friendRated 5 out of 5 stars
Teriffic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Alexander was very helpful. He made sure to answer all my questions before he left.
I would recommend this to a friendRated 5 out of 5 stars
Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Well needed care and explanation concise, the quality is excellent for users
I would recommend this to a friend