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  • Front. Geek Squad® - Home Theater Troubleshooting Service.

Home Theater Troubleshooting Service

SKU:
7716527
Highly rated by customers for:
See Details

Customer reviews

Rating 4.4 out of 5 stars with 9590 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 246 Showing 4,901-4,920 of 9,590 reviews

  • Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She came in and hooked up our new sound bar, gave us instructions and removed our old equipment and was on her way. Excellent service that we pay for.

    I would recommend this to a friend

  • Great troubleshooting!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daniel was grey: professional, polite and knowledgeable. Got my issue resolved quickly.

    I would recommend this to a friend

  • Service schedule

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very knowledgeable, polite and pleasant. The issue I have is not with the agent but that I had to wait 5 days for a agent.

    I would recommend this to a friend

  • Geek squad to the rescue.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent, Sam fixed our new remote so that it worked the TV, Cable, and Sound Bar. She knew what she was doing.

    I would recommend this to a friend

  • Helpful Trouble shooting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians have been very helpful with my new smart TV as I have had problems with the internet connection.

    I would recommend this to a friend

  • Great Agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eric was awesome and very friendly. He took vare of everything without any issue!

    I would recommend this to a friend

  • Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were extremely helpful and took time to explain what was wrong and how to correct the issue in the future.

    I would recommend this to a friend

  • Fine Tuning TV Adjustment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Job!! 120" Lazer TV is ready for the football weekend!

    I would recommend this to a friend

  • Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and was able to fix my issue with the home theater tv

    I would recommend this to a friend

  • Geek squad service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have the new total geek squad service that just about covers everything i have and it is mind boggling.. i do not know how they could improve on it, it is just great.

    I would recommend this to a friend

  • My Woofer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He handled the issue quickly and was very pleasant.

    I would recommend this to a friend

  • Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great to have good service Highly recommend.

    I would recommend this to a friend

  • Very good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall service was timely , efficient and friendly; just one issue was created which was only discovered after the Service Technition had left.

    I would recommend this to a friend

  • Geek Squad helped us protect our Computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad updated both my wife & my computers with new software protection. They answered all our questions about software and were so polite.

    I would recommend this to a friend

  • Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 techs who came out Jeff and Ramon were very Knowledgeable and had great personality’s .

    I would recommend this to a friend

  • New SONY TV economizing on Audio Out Port.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were polite, respectful, arrived on time and were knowledgeable.

    I would recommend this to a friend

  • Worth waiting for!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job helping me with computer issues/questions. I will continue to utilize their experts as needed.

    I would recommend this to a friend

  • PC guidance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent's response to my problem was immediate and satisfactory.

    I would recommend this to a friend

  • The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and efficient about everything. Would not hesitate to call again

    I would recommend this to a friend

  • I appreciated the help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad agents helped me solve the issue and promised it would not recur.

    I would recommend this to a friend
Page 246, Showing 4,901-4,920 of 9,590 reviews
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