Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Turn-on/turn-off
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The handsets do not always turn on the components. The actions to make the turn-on is not alwys the same.
I would recommend this to a friendRated 5 out of 5 stars
Hooked my new tv and blu ray up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek guys were very friendly, hooked my new tv and blu ray up. The Geek guys answered all my questions. Well worth the money ,to have them hook me up .
I would recommend this to a friendRated 5 out of 5 stars
Greek Squad agent was a female courteous.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replacing shield on my phone. Agent was courteous knowledgeable excellent service.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad programming Harmony remote controls.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.JJ did a great job reprogramming my Harmony remote controls.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad solves problem.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Christopher was great at solving the problem as well as being patient and thoughtful.
I would recommend this to a friendRated 5 out of 5 stars
geeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geeks did a good job troubleshooting our tv and deciding that they could not do anything.
I would recommend this to a friendRated 3 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installers thought there wasn't enough room to remove my old washer & dryer, so my neighbor had to show them how. I didn't know that both the new washer & dryer wouldn't have any inside lights for the front loading washer & dryer. Lights help with loading & unloading the clothes.
I would recommend this to a friendRated 5 out of 5 stars
My Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service. Good customer services and knowledgeable people.
I would recommend this to a friendRated 5 out of 5 stars
Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys helped me set up my printer. They explained how to use it.
I would recommend this to a friendRated 5 out of 5 stars
Do not live life without Geek Squad!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Greg is terrific. solving all of my problems. goes the extra mile. fabulous!
No, I would not recommend this to a friendRated 5 out of 5 stars
But the tech plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thank goodness I purchased the plan and saves hundreds!
I would recommend this to a friendRated 5 out of 5 stars
Great visit!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were great, they addressed my issue perfectly!
I would recommend this to a friendRated 5 out of 5 stars
GEEK SQUAD IS GREAT!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent made sure that my Internet features were up and running quickly, and also spent the time to help me fix my SONOS as well!!
I would recommend this to a friendRated 5 out of 5 stars
TV trouble shooting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good job overall - courteous on time - took care of the issue
I would recommend this to a friendRated 5 out of 5 stars
Super service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Steve and Cy are excellent teachers. They have helped us tremendously
I would recommend this to a friendRated 5 out of 5 stars
Audio System Repair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional and extremely knowledgeble Audio Trubleshooting
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad repair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.timely and professional resolution of my issues. Good communication throughout the process.
I would recommend this to a friendRated 5 out of 5 stars
Installed/mounted tv and sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The gentleman was very helpful and professional. They were on time and efficient.
I would recommend this to a friendRated 5 out of 5 stars
Great tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome expert work and performance. Kind and generous and very informative of what to expect.
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing quality can not reccomend enough. Awesome job
I would recommend this to a friend