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  • Front. Geek Squad® - Home Theater Troubleshooting Service.

Home Theater Troubleshooting Service

SKU:
7716527
See Details

Customer reviews

Rating 4.4 out of 5 stars with 9590 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 253 Showing 5,041-5,060 of 9,590 reviews

  • Quick service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He checked our tv and said screen was dead! Very helpful explaining it all! TU

    I would recommend this to a friend

  • Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service and professional. Made sure I could work the system

    I would recommend this to a friend

  • Geek Squad is Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were awesome. They came in and explained everything in detail and answered all of my questions.

    I would recommend this to a friend

  • Sam Sung Big Screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came out and fixed problem regarding my big screen Sam Sung TV

    I would recommend this to a friend

  • The geek squad updated windows from 7 to 10

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only problem was that my printer would not print when I set up my computer at home. I called the geek squad and they resolved the problem and the printer works again.

    I would recommend this to a friend

  • Great service by the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the geek squad - great service -addressed all questions with patience and explained everything completely

    I would recommend this to a friend

  • Excellent job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a super job installing my tv, and hooking it up. Glad I bought the Gerk Squad insurance. Thanks, Mike

    I would recommend this to a friend

  • Geek Squad service is excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes. Very Prompt delivery . Great product. Great service by Geek Squad

    I would recommend this to a friend

  • Would recommend him Explained details

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up two televisions did very Professional job pleased. Jared

    I would recommend this to a friend

  • Professionalism at work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent fixed my home Theater malfunction. very quickly..explained the problem and he went to work. Very knowledgeable, professional and courteous.

    I would recommend this to a friend

  • Geek squad helped hdmi issue.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician helped me solve my problem and he was very professional.

    I would recommend this to a friend

  • Kenny is the BEST !!!!!!!!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kenny was able to fix my TV/ Smart connection to my Wi-Fi. He is excellent !!!!!!!!!!!!

    I would recommend this to a friend

  • Home theater service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were on time, courteous and very professional. The fixed my issue very quickly and I've had no problems since.

    I would recommend this to a friend

  • TV was installed very quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We decided not to mount on the wall. They set up TV on a cabinet. Very quick no issues

    I would recommend this to a friend

  • Home Theater around Rebalance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad rep rebalanced our system so now our sound is so much better.

    I would recommend this to a friend

  • Geek squad installed my Roku in less than an hour

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent w as personable, knowledgeable and very thorough explaining operation.

    I would recommend this to a friend

  • Excellent Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy store in Branson, Missouri provides the best Customer Service we have ever received. They go above and beyond to ensure you're completely happy. We would never shop anywhere else!

    I would recommend this to a friend

  • TV Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only mounted the TV. Had to have another appointment with another technician to connect .

    I would recommend this to a friend

  • Cable and tv adjustments

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Check and adjusted cable set up. The adjustments improved cable and tv performance.

    I would recommend this to a friend

  • Repair was made efficiently by a talented tech

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was experienced, knowledgeable, polite and well versed in all facets of our system. repair was made, tested, and he took the time to go over the process with us.

    I would recommend this to a friend
Page 253, Showing 5,041-5,060 of 9,590 reviews
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