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  • Front. Geek Squad® - Home Theater Troubleshooting Service.

Home Theater Troubleshooting Service

SKU:
7716527
See Details

Customer reviews

Rating 4.4 out of 5 stars with 9590 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 254 Showing 5,061-5,080 of 9,590 reviews

  • Sound issues with tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reviewed and fixed my sound issue on electrical components.

    I would recommend this to a friend

  • Great product sony 65..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was very knowledgeable and helpful on the tv i got showed my some net features and was very pleasant thanks

    I would recommend this to a friend

  • Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service on time very helpful and kind agentss

    I would recommend this to a friend

  • Needed to reconnect the TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to remove our TV to tile the fireplace where it was mounted. When we tried to get it hooked back up we had a few issues and as usual, the Geek Squad saved the day.

    I would recommend this to a friend

  • Eagle 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents helped w/ setting my Apple TV and Hulu , garage door opener, thank you geek squad

    I would recommend this to a friend

  • the problem was solved fairly quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the problem with my sony smart tv remote was handled quickly. the set up prior was not completed. the agent set up the tv and at this time is working fine

    I would recommend this to a friend

  • Geek Squad resolved the problem quickly .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having some audio issues in the theater room.

    I would recommend this to a friend

  • geek squad came out and troubleshoot my speakers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came to trouble shoot my setup for my speakers. They were professional and answered all my questions

    No, I would not recommend this to a friend

  • Good Advice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good assessment of trouble and provided good advise.

    I would recommend this to a friend

  • Computer situation dealt with at store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad employee who dealt with us was extremely helpful and knowledgeable and answered all our questions. No name tags so can’t give you a name.

    I would recommend this to a friend

  • Geek squad install troubleshooting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad troubleshoot is a phone call they are prepared for any of your questions

    I would recommend this to a friend

  • Sound Bar issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job....fixed my issue quickly! I would highly recommend.

    I would recommend this to a friend

  • Geeks corrected an issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks came and reset my Samsung tv - the sound bar was installed incorrectly by contractor - they fixed . All good

    I would recommend this to a friend

  • Troubleshooting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent checked my soundbar and all connections with the tv and cable connections.

    I would recommend this to a friend

  • Real nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guy tried real hard to connect my speaker up to my sirius but couldn't. Very nice

    I would recommend this to a friend

  • Johnny on the spot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did and excellent job, explained everything about the TV and how it worked.

    I would recommend this to a friend

  • Good guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek guys solve my problem fast and price was reasonable, considering I did not know what I was doing. If I get in an electronic jam I will use them again!

    I would recommend this to a friend

  • Geek Squad fixed my WiFi problems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians were very professional and stayed with my problem until they got it fixed. They actually came twice to make sure everything was working properly.

    I would recommend this to a friend

  • Geek squad helped tune and coordinate sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The individual was courteous and knowledgeable. He recommended alternate equipment which I later bought from Best Buy. He was exceptional. Thank you b

    I would recommend this to a friend

  • Stereo up & running!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Following the installation of new windows in my appartment, I suddenly found that my stereo didn’t work! Geek Squad came and re-wired my stereo and all the ways that it works! Hooray

    I would recommend this to a friend
Page 254, Showing 5,061-5,080 of 9,590 reviews
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