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  • Front. Geek Squad® - Home Theater Troubleshooting Service.

Home Theater Troubleshooting Service

SKU:
7716527
Highly rated by customers for:
See Details

Customer reviews

Rating 4.4 out of 5 stars with 9590 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 255 Showing 5,081-5,100 of 9,590 reviews

  • Geek squad installed my Roku in less than an hour

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent w as personable, knowledgeable and very thorough explaining operation.

    I would recommend this to a friend

  • A most pleasant and helpful fellow.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent identified the problem with my TV and gave me a tutorial. I now have a functioning TV. Thank you!

    I would recommend this to a friend

  • Greek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were professional did a great job and answered all of my questions.

    I would recommend this to a friend

  • Harmony remote programming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gage was excellent in every way I would evaluate a Tech. Hopefully if we have any other needs, we would get him!

    I would recommend this to a friend

  • Troubleshooting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent checked my soundbar and all connections with the tv and cable connections.

    I would recommend this to a friend

  • bedroom TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was very through in setting ig up my new TV. He explained the controls in detail.

    I would recommend this to a friend

  • Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agent was amazing he knew exactly what needed to fix the problem.

    I would recommend this to a friend

  • Geek Squad was efficient and professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a great job installing and connecting my TV; also checked my other TVs

    I would recommend this to a friend

  • Geek squad a miss and a hit.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was scheduled for a home visit to fix my disk drives. I received confirmation twice and confirmed back, but on the day of the service, no one showed up. When I called in to reschedule, I was treated as if the no show was my fault. However, the tech, Derek, who finally came out was excellent. So, a combination of a 1 and a 5 yields a three

    I would recommend this to a friend

  • Tv is working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was nice and rebotee issue I was having with the Wi-Fi connection

    I would recommend this to a friend

  • Geek Squad solved my internet equipment issue.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kyle was on time and very nice. He is knowledgeable and professional.my issues were solved.

    I would recommend this to a friend

  • Great as ALWAYS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, found problem, fixed and instructed us how to hopefully resolve it ourselves if it happens again.

    I would recommend this to a friend

  • Showed Up On Time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Floyd showed up on time and made sure that I understood the issues.

    I would recommend this to a friend

  • Streaming simplifie!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got my new modem and roku's installed and working quickly. Don't wait, start streaming today.

    I would recommend this to a friend

  • Geek Squad came through for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent fixed the issues I was having and answered all of my questions.

    I would recommend this to a friend

  • Love my Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad. They always have the answers and they never make me feel silly for asking questions.

    I would recommend this to a friend

  • Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was helpful in determining the options in regards to the sound bar not working.

    I would recommend this to a friend

  • Home Theater around Rebalance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad rep rebalanced our system so now our sound is so much better.

    I would recommend this to a friend

  • Programing explaination.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent described the programming between my ROKU device, my Bose sound system and my Sony TV.

    I would recommend this to a friend

  • Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech came and got my surround sound working in a short amount of time. Friendly and knowledgeable.

    I would recommend this to a friend
Page 255, Showing 5,081-5,100 of 9,590 reviews
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