Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Troubleshoot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents fixed a volume issue I was having with my TV.
I would recommend this to a friendRated 3 out of 5 stars
LG TV had a problem that Geek Squad could not fix.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just had a lot of problems getting this LG TV to work properly - lots of noise with a voice on TV every time the sound or channel change button was used. It had to be "fixed" four times before it really did "seem" to be fixed. Just waiting for the noise again to happen!!!
I would recommend this to a friendRated 5 out of 5 stars
Had problems watching TV channels.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents that show up quickly fix my problem. Right of way new what was wrong.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad repaired my tv and sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents diagnosed and fixed my audio problem.It only took them about 2 minutes.
I would recommend this to a friendRated 5 out of 5 stars
Happy Huband
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team provided the assistance that we needed and shared some great tips.
I would recommend this to a friendRated 5 out of 5 stars
Sound bar resolution
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional, the tech really took time to show what problems he fixed
I would recommend this to a friendRated 5 out of 5 stars
Geek assistance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with the service and the "squad" member.
I would recommend this to a friendRated 5 out of 5 stars
Very good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you are a member leave I think you paid $200 and you can get like services I got my radio install I got my TV calibrated for only 50 bucks is pretty good service
I would recommend this to a friendRated 5 out of 5 stars
ReviewTrouble shoot. Best buy equipment.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Punctual, knowledgeable. The gentleman was very good at his job which consisted of telling me my Receiver was dead.
I would recommend this to a friendRated 5 out of 5 stars
Sound Bar issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great job....fixed my issue quickly! I would highly recommend.
I would recommend this to a friendRated 5 out of 5 stars
Quick and Courteous
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently had two services one for TV/VCR and other for Computer yearly. Both went great and excellent service and communication as always.
I would recommend this to a friendRated 5 out of 5 stars
TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents connected my ethernet cable from my television to the router.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad (WILL) installed Insignia sound box to
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installed sound bar to new Xfinity cable box. Will from Geel squad was outstanding!
I would recommend this to a friendRated 5 out of 5 stars
Good Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were very efficient in solving my issue. I was very pleased.
I would recommend this to a friendRated 5 out of 5 stars
Sound issues with tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Reviewed and fixed my sound issue on electrical components.
I would recommend this to a friendRated 5 out of 5 stars
Quick and polite response
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had created more problems than I solved in trying to do it myself. The tech guy resolved everything in less than half an hour.
I would recommend this to a friendRated 5 out of 5 stars
Agent was great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent was very good a finally getting the tv to not be in display mode.
I would recommend this to a friendRated 5 out of 5 stars
Customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech was very good and helpful to my issue. He was on time and very kind
I would recommend this to a friendRated 5 out of 5 stars
good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very helpful and very kind and it solved my problem and guide the whole process.
I would recommend this to a friendRated 5 out of 5 stars
computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.although the person did not hook up my battery back in the correct place, everything else was great
I would recommend this to a friend