Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great...especially if you don't have to use it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've carried this service for years. When I think of the headache I get when technology fails me, I am thankful that Geek Squad is there for me!
I would recommend this to a friendRated 5 out of 5 stars
Best Best Buy service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team is excellent Mike was polite and more than willing to help 2 older people and was patient
I would recommend this to a friendRated 5 out of 5 stars
Great camara for a beginner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve been on a few field trips with my camara and find it to be great fun and enjoyment shooting pictures I snapped some in a grave yard and some at the house of the seven gables
I would recommend this to a friendRated 4 out of 5 stars
TV not working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.WiFi was not correct and could not be put in to operation. It is now operational. but I am not able to get it working. Need your help!
I would recommend this to a friendRated 5 out of 5 stars
new receiver
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.she installed a new receiver and reprogramed my universal remote
I would recommend this to a friendRated 5 out of 5 stars
Josh of Geek Squad comes to rescue!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Could not be more pleased. Fulfilled our complete list of needs!
I would recommend this to a friendRated 5 out of 5 stars
Problem Solved!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad agent was excellent and walked through fixes. Very friendly but also very knowledgeable.
I would recommend this to a friendRated 5 out of 5 stars
Good service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was fine. Good service. Appreciated their professionalism.
I would recommend this to a friendRated 5 out of 5 stars
Good Advice.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good assessment of trouble and provided good advise.
I would recommend this to a friendRated 5 out of 5 stars
Tech support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad rep was great and got the issue fixed immediately.
I would recommend this to a friendRated 5 out of 5 stars
Assistance with U Tube
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the nicest guys i have ever met. Very helpful ad great personality
I would recommend this to a friendRated 5 out of 5 stars
Service technician
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took time to adjust volume,staged the TV for better viewing.
I would recommend this to a friendRated 4 out of 5 stars
Done
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had an issue with my television and I was able to fix it.
I would recommend this to a friendRated 5 out of 5 stars
GS effectively resolved smart home operation issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad Agent helpful, courteous & knowledgeable about all smart home electronic devices. Provided excellent, efficient service !
I would recommend this to a friendRated 5 out of 5 stars
He set both up in a timely manner while taking to
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Michael set up 2 sound systems for us and was very professional
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad set everything up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The three men that were very nice and efficient at setting everything up
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad did a great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents did a great job mounting my tv and setting up the devices.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad completed all tasks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad reprogrammed all remotes and looked at a tv that didn’t work.
I would recommend this to a friendRated 4 out of 5 stars
Good fix
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service & explanation. He was friendly & fixed my issue.
I would recommend this to a friendRated 5 out of 5 stars
White images on tv screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents reviewed the problem with our TV and determined the cause. Turned out to be a quick fix.
I would recommend this to a friend