Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Hijack Virus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent understood my problem and assured me it could be fixed.
I would recommend this to a friendRated 5 out of 5 stars
Troubleshooting Problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.troubleshot problem and made necessary repair to eliminate echo sound.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always doing a great job!! Thank you !! On time and did a thorough job,!!
I would recommend this to a friendRated 5 out of 5 stars
Home Theater Check
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV Repair advised a Home Theater check. The Home Theater check was completed as scheduled.
I would recommend this to a friendRated 5 out of 5 stars
Two professionals that installed my items with eas
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional. Knowledgeable. Installed the sound bar and Ring doorbell
I would recommend this to a friendRated 4 out of 5 stars
Done
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had an issue with my television and I was able to fix it.
I would recommend this to a friendRated 5 out of 5 stars
Sound and remote not communicating.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent did some trouble-shooting on my issue with my audio remote and corrected the problem in short order. Very satisfied.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad helped to connect my TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was extremely knowledgeable and very helpful!
I would recommend this to a friendRated 4 out of 5 stars
Home theater
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t think it’s running right !!!!!!!!!!!!!!!!!!
I would recommend this to a friendRated 5 out of 5 stars
Up and Running!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jay did an excellent job of getting me up and running. Very professional and very knowledgeable.
I would recommend this to a friendRated 5 out of 5 stars
Remote Control
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Agent programmed a Universal Remote Control for bedroom tv.
I would recommend this to a friendRated 5 out of 5 stars
the geek squad handled the tv remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the agent solved my tv remote problem, it was not working correctly.
I would recommend this to a friendRated 3 out of 5 stars
Geek squad a miss and a hit.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was scheduled for a home visit to fix my disk drives. I received confirmation twice and confirmed back, but on the day of the service, no one showed up. When I called in to reschedule, I was treated as if the no show was my fault. However, the tech, Derek, who finally came out was excellent. So, a combination of a 1 and a 5 yields a three
I would recommend this to a friendRated 5 out of 5 stars
Samsung Remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Timely, first suggestion of what could be wrong was the issue.
I would recommend this to a friendRated 5 out of 5 stars
Helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad was extremely helpful with our needs.
I would recommend this to a friendRated 5 out of 5 stars
Great value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent who came to my home was thorough, conscientious and full of integrity. He checked out the situation and gave me sound advice.
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service mhbjhbjbkbjhbhbjhbbbhjbjjbjbkjbbkjbjkb
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad fixed my surround Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent troubleshooted my surround sound problem and nicely explained to me how the problem was fixed.
I would recommend this to a friendRated 5 out of 5 stars
Super troubleshooting by Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Courteous, friendly, and most important, knew what they were doing. They told me things about my system that I was clueless about.
I would recommend this to a friendRated 5 out of 5 stars
Very courteous and professional.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a minor account info adjustment, and I called a later hour, I was pleasantly surprise to have my call answered and my issue resolved with relative ease.
I would recommend this to a friend