Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Best Best Buy service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team is excellent Mike was polite and more than willing to help 2 older people and was patient
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek squad folks always take good care of us!!
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The issue was diagnosed correctly. There were issues with installation.
No, I would not recommend this to a friendRated 5 out of 5 stars
geek squad installed my tv with no problem at all
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.yes they did and I did not have to say anything at all except thanks so much
I would recommend this to a friendRated 5 out of 5 stars
computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.although the person did not hook up my battery back in the correct place, everything else was great
I would recommend this to a friendRated 5 out of 5 stars
very knowledgeable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent service - respectable staff - highly knowledgeable
I would recommend this to a friendRated 5 out of 5 stars
Johnny on the spot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two technicians really knew their stuff. Ended up solving our problem in a short time.
I would recommend this to a friendRated 5 out of 5 stars
TV install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Knowledgeable and efficient. Helped simplify a complex installation.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad saved me!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad is the BEST. Especially Sam! He is a great ambassador for your company!
I would recommend this to a friendRated 5 out of 5 stars
Technician solved problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great job and service. Everything was in order, each aspect gone overand explained
I would recommend this to a friendRated 5 out of 5 stars
Door sensor not working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent found the problem and advised the equipment necessary and how to get it.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad very through in set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Justin was a big help and took time to solve my problem with direct tv
I would recommend this to a friendRated 5 out of 5 stars
consulting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The squad were here on time and very knowledgeable and thorough in their job.
I would recommend this to a friendRated 4 out of 5 stars
Service Call
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to make appointment, service person was on time & called before arriving. Was not able to fix problem with TV, recommended buying new...
I would recommend this to a friendRated 5 out of 5 stars
White images on tv screen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents reviewed the problem with our TV and determined the cause. Turned out to be a quick fix.
I would recommend this to a friendRated 5 out of 5 stars
Tech support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Helpful, informed and quick. What more could you ask for.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad is always helpful and able To Fix Our problem.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.agent helped me set up my streaming with Roku. Very pleasant and helpful.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad explained everything
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were excellent reviewing my receiver & remotes
I would recommend this to a friendRated 5 out of 5 stars
Geeksquad troubleshoot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a trouble shoot visit....Tom is awesome and honest, definitely would recommend
I would recommend this to a friend