Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Technical assistance.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installed Netflix on LG television requiring their expertise and hot spot to resolve problem.
I would recommend this to a friendRated 5 out of 5 stars
Great customer support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The representative was prompt as well as courteous while completing the service.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad fixed my stereo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good job !!!!!!!!!!!!!!!!!!!!!!!!#!!!!!!-----!!!!!---
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad got my television and portable control
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was unable to get the 3 portable control devices to open and receive any service through my television.
I would recommend this to a friendRated 5 out of 5 stars
Sound bar problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad took time to analyze my connectivity problem and made appropriate adjustment.
I would recommend this to a friendRated 4 out of 5 stars
Troubleshoot with phone & in store folks.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad knows stuff but sales clerks.... less so but they tried hard & made every effort to find a qualified person to help.
No, I would not recommend this to a friendRated 5 out of 5 stars
N/A
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There was no tv installaion, or mounting. I am very satisfied with my service.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad was quick and efficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Team was prompt and efficiently fixed my issue while being very pleasant and knowledgeable.
I would recommend this to a friendRated 5 out of 5 stars
New LG Appliances and a new LG TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love shopping at Best Buy! Customer Service is Awesome and products are top quality.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad set my TV up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted my TV and set it up with the internet. That was helpful to me.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad Team was excellent with analyzing my television issue.
I would recommend this to a friendRated 4 out of 5 stars
The technician was not able to troubleshoot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The problem with my TV was not happening while the technician was here. Therefore he could not find the problem.
I would recommend this to a friendRated 5 out of 5 stars
first tech that had trouble shooting skills
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tech actually did some basic trouble shooting and had suggestions on what things I could try without replacing or sending my equipment back for repairs.
I would recommend this to a friendRated 5 out of 5 stars
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good stuff and great customer service and great delivery
I would recommend this to a friendRated 5 out of 5 stars
Remote Control
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Agent programmed a Universal Remote Control for bedroom tv.
I would recommend this to a friendRated 5 out of 5 stars
Geeks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very very helpful very knowledgeable would love to have him back good to have good help
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The issue was diagnosed correctly. There were issues with installation.
No, I would not recommend this to a friendRated 5 out of 5 stars
Geek Squad install of home entertainment center.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did great job with overall install. Very efficient.
I would recommend this to a friendRated 5 out of 5 stars
trouble shooting sound system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Daniel was excellent and helpful. Thank you Geek Squad.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.agent helped me set up my streaming with Roku. Very pleasant and helpful.
I would recommend this to a friend