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  • Front. Geek Squad® - Home Theater Troubleshooting Service.

Home Theater Troubleshooting Service

SKU:
7716527
See Details

Customer reviews

Rating 4.4 out of 5 stars with 9590 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 267 Showing 5,321-5,340 of 9,590 reviews

  • Sound bar problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad took time to analyze my connectivity problem and made appropriate adjustment.

    I would recommend this to a friend

  • fix cable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service the men were very knowledgeable and very courteous.

    I would recommend this to a friend

  • Geek squad saved my remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent went above and beyond to fix my remote! Excellent work

    I would recommend this to a friend

  • Determined my tv and sound bar problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent trouble shooting for tv and sound bar problem

    I would recommend this to a friend

  • Geek Squad answered my questions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is always knowledgeable and informative.

    I would recommend this to a friend

  • THEY TACKLED THE SETUP VERY EFFICIENTLY.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A JOB WELL DONE. A VERY PROFESSIONAL TEAM WITH PATIENCE AND ATTENTION TO THE PROJECT AT HAND.

    I would recommend this to a friend

  • Geek Squad solved volume problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kenny and Kevin solved the problem with the volume control on my remote,

    I would recommend this to a friend

  • Made it look easy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped with updating programming on TV. Very knowledgeable.

    I would recommend this to a friend

  • Kolkata great now and does not mysteriously turn i

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad adjusted our 4K television, it was turning off for no reason and the picture was dull.

    I would recommend this to a friend

  • No good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There service is No good don’t buy any high dollar items, they don’t even have a phone number for you to call, when you do call there number person from a different country will answer, if you can understand them, it will be to no avail. my tv never works 1 minute after they installed it, & took 25 days to get it out of my house. RCWilley is my 1 go to now & Eddie the mgr goes the extra mile for you & you can call him anytime, he gets A 5 star review

    No, I would not recommend this to a friend

  • Trouble with local channels

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech was able to get my local channels for me.

    I would recommend this to a friend

  • Fun Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The boys installed our 2 new Samsung tv’s and they were fun company.

    I would recommend this to a friend

  • Great customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech indicated that there nothing he could do for me except for some advice...he didn't charge me for t he service call. what else could ask from a service?

    I would recommend this to a friend

  • Geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very very helpful very knowledgeable would love to have him back good to have good help

    I would recommend this to a friend

  • Install my soundbar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is the absolute best! They are very customer friendly and so knowledgeable.

    I would recommend this to a friend

  • geeks now all there is to connect all types of sur

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    john was superb in getting my sound bar and surround sound connected from our old home to new one.

    I would recommend this to a friend

  • Technical assistance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed Netflix on LG television requiring their expertise and hot spot to resolve problem.

    I would recommend this to a friend

  • Geek Squad got out TV going.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They updated the software on the Harmony remote. Did it quickly, efficiently.

    I would recommend this to a friend

  • Geek squad was quick and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Team was prompt and efficiently fixed my issue while being very pleasant and knowledgeable.

    I would recommend this to a friend

  • sound system and tv synched

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    agents were friendly, knowlegable and efficient work well done

    I would recommend this to a friend
Page 267, Showing 5,321-5,340 of 9,590 reviews
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