Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
geek squad fixed our issues with our speakers.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent showed us how to use our remote correctly and reconfigured our speaker system.
I would recommend this to a friendRated 5 out of 5 stars
Problems located - problems solved
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Adam and Josh came back and diagnosed the problems, then gave advise for the solution to the problems.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad solved volume problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kenny and Kevin solved the problem with the volume control on my remote,
I would recommend this to a friendRated 5 out of 5 stars
Helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad was extremely helpful with our needs.
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service mhbjhbjbkbjhbhbjhbbbhjbjjbjbkjbbkjbjkb
I would recommend this to a friendRated 5 out of 5 stars
Professional job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, pro staff. Very helpful and knowledgeable
I would recommend this to a friendRated 5 out of 5 stars
Michael Geek squad Hero!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Michael did an excellent job placing my SONY A8H it's optional sound bar height stand! Kudo's to him for figuring out how to do it!
I would recommend this to a friendRated 5 out of 5 stars
Lady
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really do not understand how this works, but I guess it will help my computers.
I would recommend this to a friendRated 5 out of 5 stars
Job well done
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Reset soundbar and system in a very short time. Very professional.
I would recommend this to a friendRated 5 out of 5 stars
Pickup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The techs were prompt, very knowledgeable, and courteous. Did a great job..
I would recommend this to a friendRated 3 out of 5 stars
Unusual Problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service rep was unable to fix issue unfortunately…he assumed the issue has to do with cable tv box which I have yet to replace. I would have expected him to call someone and research if the inability of the tv to turn on quickly and sinc with the soundbar was ever reported before.
I would recommend this to a friendRated 5 out of 5 stars
Professional and knowledgeable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent, professional staff. Very knowledgeable. Quickly located and corrected issues.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Solves a Bureaucratic Mess!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent understood my question about a Microsoft subscription (which I did not have), and resolved it.
I would recommend this to a friendRated 5 out of 5 stars
GS repaired our system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent was helpful and patient. He added at least one more option we were not aware of.
I would recommend this to a friendRated 5 out of 5 stars
brian tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.excellent work on time and informative as how to use the product
I would recommend this to a friendRated 5 out of 5 stars
Geek squad fixed problem totally
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Top of the line technician. Professional efficient knowledgeable and super nice guy
I would recommend this to a friendRated 5 out of 5 stars
Terrific service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding service. Professional, polite, patient and thorough.
I would recommend this to a friendRated 5 out of 5 stars
Found problem quickly!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service. Found the problem right away. Love the geek squad
I would recommend this to a friendRated 5 out of 5 stars
The Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service you came on time connected my product. Just Perfect.
I would recommend this to a friendRated 5 out of 5 stars
Tech support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Helpful, informed and quick. What more could you ask for.
I would recommend this to a friend