Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek squad tv set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech set up my tv and programed my remote. They did a great job.
I would recommend this to a friendRated 5 out of 5 stars
Retired
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic guys. Great guys. Send them to me all the time
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech did and excellant job ....well done and would request the same tech back again.
I would recommend this to a friendRated 5 out of 5 stars
Help with new Receiver ordered from Best Buy?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Receiver was not working. Need to get a replacement.
I would recommend this to a friendRated 5 out of 5 stars
My soundbar and remote were not working together!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service was great! The tech was helpful, pleasant, and solved my problem in minutes! Thanks for the help!
I would recommend this to a friendRated 5 out of 5 stars
Tv Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech was easy to talk to about issue and fixed every thing on setting up my remote controls and new Tv.
I would recommend this to a friendRated 5 out of 5 stars
Professional Trouble shooting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were professional, courteous and knowlegable.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad corrected the issue promptly…
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent explained what the problem was and corrected the issue.
I would recommend this to a friendRated 5 out of 5 stars
sound system and tv synched
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.agents were friendly, knowlegable and efficient work well done
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad arrived on time.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was extremely helpful and very personable.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad T/s our TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our Geek Squad always provides us great service!! They T/S our tv and made sure we were satisfied before they left.
I would recommend this to a friendRated 5 out of 5 stars
No Worries, I Have Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When things quit working they get here in a hurry and wiggle their magic noses and it’s all fixed. Amazing! Thank
I would recommend this to a friendRated 5 out of 5 stars
Excellent customer skills
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was awesome and very knowledgeable. He quickly diagnosed the problem and it was fixed.
I would recommend this to a friendRated 5 out of 5 stars
Made it look easy.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Helped with updating programming on TV. Very knowledgeable.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brandon was very good, personable, understood my problem, and fixed it promptly. I had a reason to contact in follow up and he was great again. Thank you Brandon -10 stars
I would recommend this to a friendRated 5 out of 5 stars
Efficient as well as pleasant.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted my tv and connected it to all my devices. They were very meticulous as well as concerned for my needs.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad rules!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A very technically informed and helpful group. They clearly focus on customer satisfaction
I would recommend this to a friendRated 5 out of 5 stars
Totaltech Membership
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love having the total tech membership! it has been a great asset for me.
I would recommend this to a friendRated 5 out of 5 stars
The team established a new input understanding of
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents came to my home and set up my recording system and recording process.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He was very professional, and was able to make the install of our Amazon Show go well.
I would recommend this to a friend