Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
TV Sound BAr Help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent was great and helpful! Immediately knew how to point us in right direction.
I would recommend this to a friendRated 5 out of 5 stars
Great Geek Squad Service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad helped me on several occasions with regards to my TV, printer, and computer.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my new TV.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lou and Han were friendly, efficient and very competent in setting up our new 58 inch TV.
I would recommend this to a friendRated 5 out of 5 stars
Fixed broken speaker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful, fixed the problem quickly and was helpful
I would recommend this to a friendRated 5 out of 5 stars
Surround Sound Troubleshooting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Corrected the surround sound properly on my equipment.
I would recommend this to a friendRated 5 out of 5 stars
Quick and perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quick and perfect. Very professional and easy to set an appointment and work with.
I would recommend this to a friendRated 5 out of 5 stars
Explained DVD player operation problems.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fixed the problem quickly. Happy with results. xxxxxxxxxxxxxxxxxxx
I would recommend this to a friendRated 5 out of 5 stars
Fixed Bluetooth connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I already did a survey. I’m only doing this because Keenan did such a great job.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad did a great job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad successfully unlocked my DVD player and made sure it was working properly.
I would recommend this to a friendRated 5 out of 5 stars
security camera
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents reconnected my security camera and got it working again.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad checked internet.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents cam and checked why my internet wasn't working.
I would recommend this to a friendRated 5 out of 5 stars
Pro service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional service. On tome & kept mei formed.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Rules
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents on time, courteous, thorough, and professional.
I would recommend this to a friendRated 5 out of 5 stars
Tv Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech was easy to talk to about issue and fixed every thing on setting up my remote controls and new Tv.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad does fantastic work.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent got all tv’s working properly and thoroughly explained all the details.
I would recommend this to a friendRated 5 out of 5 stars
KODOS To Jake
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.KODOS To Jake, excellent customer service very knowledgable and customer friendly
I would recommend this to a friendRated 5 out of 5 stars
Yes everything good for me and my family
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hello how they did fix my TV in the very nice and very quick
I would recommend this to a friendRated 3 out of 5 stars
Partial completion
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad guys fixed the problem with the sound bar in about 30 seconds. Then they connected and set up my new Apple TV. It worked initially but now it only comes on about half the time. I think they should come back and fix it at no additional charge
I would recommend this to a friendRated 5 out of 5 stars
Computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased a Lenovo computer from Best Buy and am very satisfied with the purchase.
I would recommend this to a friendRated 5 out of 5 stars
Voice problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He fixed my voice sync problems. And made sure everything was understood
I would recommend this to a friend