Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Geek Squad KGD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service was excellent in addressing the problems from the first install.
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service after install of two television sets.
I would recommend this to a friendRated 5 out of 5 stars
He had them installed in 30 min
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent help me install my hue gradient lights, that I couldn’t make them work with my movies
I would recommend this to a friendRated 5 out of 5 stars
Geek installed my equip on site
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.extremely Professional in Explaining my outdoor Speakers and the hook up to the TV, made things much easier for me
I would recommend this to a friendRated 5 out of 5 stars
Highly recommended ythe Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were very patient teaching us how to use the remote
I would recommend this to a friendRated 5 out of 5 stars
fixed TV's
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great service always from the geek squad!! very happy
I would recommend this to a friendRated 4 out of 5 stars
Troubleshoot with phone & in store folks.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad knows stuff but sales clerks.... less so but they tried hard & made every effort to find a qualified person to help.
No, I would not recommend this to a friendRated 5 out of 5 stars
Geek squad Jack
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yes very helpful completed the task at hand Would use again
I would recommend this to a friendRated 5 out of 5 stars
Quick and great results.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Determined issue with sound system and updated Directv remote.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad explains what I need to know
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the geek squad because I am not very good at technology
I would recommend this to a friendRated 3 out of 5 stars
No cord cutting, no refund?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The squad showed me how to control volume on my surround sound outdoor speakers. They did not provide the cord cutting service because our modem was not adequate to provide proper reception. They did say they would cancel that part of the order and to date that has not been done. Can we receive a refund of $49.99 because the cord cutting service was not performed?
I would recommend this to a friendRated 5 out of 5 stars
Wifi fix
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gabe did a thorough job Very satisfied. Would highly recommend geek squad
I would recommend this to a friendRated 5 out of 5 stars
Install tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mounted my tv perfectly. Friendly and on time. Great guys
I would recommend this to a friendRated 5 out of 5 stars
Geek squad took care of our Sonos/TV issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Victor was the best. Made us grateful we became TotalTech members
I would recommend this to a friendRated 5 out of 5 stars
Great JOB
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Trouble Shoot by Geek Squad job exceeded expectations. Thank you.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad-IMPRESSIVE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely helpful and knowledgeable ! Worked quickly and did everything I requested.
I would recommend this to a friendRated 5 out of 5 stars
first tech that had trouble shooting skills
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tech actually did some basic trouble shooting and had suggestions on what things I could try without replacing or sending my equipment back for repairs.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed a new brain in my tv.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My agent went above and beyond to try to fix my issue and worked with my schedule
I would recommend this to a friendRated 5 out of 5 stars
Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician arrived on time and provided the help I needed to make the decision
I would recommend this to a friendRated 5 out of 5 stars
They stand by their warranty.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with their service and the tech support team.
I would recommend this to a friend