Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Highly recommend Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the agent was very knowledegable and fixed my problem.
I would recommend this to a friendRated 5 out of 5 stars
Excellent Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellence Service as always. Geek Squad is the best.
I would recommend this to a friendRated 5 out of 5 stars
Geek visit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just another great Geek visit! Everytime we’re so pleased we chose Geek coverage.
I would recommend this to a friendRated 5 out of 5 stars
troubleshooting home theater connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technician was prompt, friendly and efficient and neat!
I would recommend this to a friendRated 5 out of 5 stars
Do not know.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gentleman was pleasant and knowledgable. He was able to answer all my questions.
I would recommend this to a friendRated 5 out of 5 stars
Ryan & Ryan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Diagnosed our audio problem quickly Very friendly
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Service and the Tech's were very professional.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad came and checked out my TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wow, the Geek Squad came on time and checked out my TV. They were very professional and gave us a lot of information on our TV.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad set up my sound system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Joel was very knowledgeable! On time and very neat!
I would recommend this to a friendRated 5 out of 5 stars
Problem solved in a timely manner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gentleman was on time, prepared to fix our TV problem. Once fixed he explained what had happened and made sure we knew how to avoid the problem in the future
I would recommend this to a friendRated 5 out of 5 stars
Installed new soundbar system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amanda is very knowledgeable & helpful as well. She definitely an asset for Best Buy‼️
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad helped me set up the computer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed help to determine which computer we wanted. Very hepful and courteous. Very knowlegeable.
I would recommend this to a friendRated 5 out of 5 stars
Wifi fix
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gabe did a thorough job Very satisfied. Would highly recommend geek squad
I would recommend this to a friendRated 5 out of 5 stars
Two guys and a messed up sounddysyem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These two guys fixed my Sonos sound system in minutes!
I would recommend this to a friendRated 5 out of 5 stars
surround sound speakers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fix was easy to do. The tech was professional.
I would recommend this to a friendRated 5 out of 5 stars
Great work finding the problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent work at determining the problem in a very short time
I would recommend this to a friendRated 5 out of 5 stars
Sony Bravia Install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was very satisfied with the technicians who installed my TV
I would recommend this to a friendRated 5 out of 5 stars
Voice problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He fixed my voice sync problems. And made sure everything was understood
I would recommend this to a friendRated 5 out of 5 stars
Great Job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents did a great job and they were very professional,
I would recommend this to a friendRated 3 out of 5 stars
Partial completion
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad guys fixed the problem with the sound bar in about 30 seconds. Then they connected and set up my new Apple TV. It worked initially but now it only comes on about half the time. I think they should come back and fix it at no additional charge
I would recommend this to a friend