Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
SOLVED MY PROBLEM
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THE WHOLE PROCESS WAS FANTASTIC, FROM MY FIRST CONTACT TO THE TECHNICIAN THAT FIXED MY PROBLEM. ARRIVED ON TIME AND KNEW EXACTLY HOW TO GET ME UP AND RUNNING.
I would recommend this to a friendRated 5 out of 5 stars
Very helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and helped resolve the problem. Would use again
I would recommend this to a friendRated 5 out of 5 stars
Tv repair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tec guy found my problem and took me thru the remedy step by step . Problem solved !!!
I would recommend this to a friendRated 5 out of 5 stars
Very patient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were really patient with me and calmly walked me through the steps to troubleshoot my problem
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad T/s our TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our Geek Squad always provides us great service!! They T/S our tv and made sure we were satisfied before they left.
I would recommend this to a friendRated 5 out of 5 stars
Quick, accurate and good!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got out to my house quickly and diagnosed my issue correctly. All is good!
I would recommend this to a friendRated 5 out of 5 stars
Great job setting up my TV and audio system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The young man did a great job setting up my TV and audio system!
I would recommend this to a friendRated 5 out of 5 stars
The team established a new input understanding of
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents came to my home and set up my recording system and recording process.
No, I would not recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech arrive on time. He listen very closely to me explain my issues. He addressed each issue. I was extremely satisfied.
I would recommend this to a friendRated 5 out of 5 stars
Helped with a tv mount issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great job!!! Very professional and knowledgeable.
I would recommend this to a friendRated 5 out of 5 stars
Installed new soundbar system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amanda is very knowledgeable & helpful as well. She definitely an asset for Best Buy‼️
I would recommend this to a friendRated 5 out of 5 stars
Richie
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents mounted my TV, and connected everything properly
I would recommend this to a friendRated 5 out of 5 stars
Very Professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents did a professional job installing my TV
I would recommend this to a friendRated 5 out of 5 stars
Geek squad replaced defective tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service. On time ,courteous and advised me how to use tv
I would recommend this to a friendRated 5 out of 5 stars
Geek squad help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He was very courteous, we need a part so he got it ordered. So hopefully that will take care of issue with tv.
I would recommend this to a friendRated 5 out of 5 stars
Knowledgeable and Professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Saul was on point! Very professional and knowledgeable.
I would recommend this to a friendRated 5 out of 5 stars
Evaluating my CATV reception
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent technician. Courteous, polite, knowledgeable and efficient.
I would recommend this to a friendRated 5 out of 5 stars
Good install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent was knowledgeable and friendly. Worked quickly and efficiently.
I would recommend this to a friendRated 5 out of 5 stars
Reset harmony remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Reset harmony remote & hall speakers to operate with receiver- reconnected
I would recommend this to a friendRated 5 out of 5 stars
Geek squad is awesome.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Explained that whole configuration of my tv and router/modem and restored my Ring.
I would recommend this to a friend