Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek Squad repaired my TV quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He was prompt and showed me how to use the “Help” feature on my remote.
I would recommend this to a friendRated 5 out of 5 stars
Very fast and efficient
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The squad was timely and efficient in mounting my G2 tv on the wall.
I would recommend this to a friendRated 5 out of 5 stars
Outstanding
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowledgeable, personable and fast. I’m very happy with experience. Thank you.
I would recommend this to a friendRated 5 out of 5 stars
Chris did a great job fixing my Sonos system.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He replaced a part for my sonos system then helped me to reset my echo's so that they could work properly as well as play music again.
I would recommend this to a friendRated 5 out of 5 stars
Sonos system installation and troubleshooting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The team was very professional and patient. All my questions and concerns were addressed.
I would recommend this to a friendRated 5 out of 5 stars
The technician came out to fix a Tv sound problem.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician was outstanding in his ability to fix the issue with the TV and Sound Bar; also answered several questions for me.
I would recommend this to a friendRated 5 out of 5 stars
Got my roku working again
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super service! On time and fixed it quickly. Very polite!
I would recommend this to a friendRated 5 out of 5 stars
The Geek tech was very professional and a pleasure
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was a great experience. The home theatre is doing well with the audio. However the tv speaker icon has popped up a couple of time
I would recommend this to a friendRated 5 out of 5 stars
Home visit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowledgeable and professional. Answered all questions
I would recommend this to a friendRated 5 out of 5 stars
Geek squard solved our problems!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents are friendly, knowledable, polite and efficient.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Professional
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our provider was awesome and fast! Would highly recommend.
I would recommend this to a friendRated 5 out of 5 stars
Highly recommended!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are always on time ,very friendly and helpful we love this service thank you so very much!
I would recommend this to a friendRated 4 out of 5 stars
geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.nice professional folks.!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendRated 3 out of 5 stars
The 1st visit was NOT enough...took 2!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was for troubleshooting TVs at my 95+ yr old father's home. He receives air-antenna TV and although 1 TV was set up I expected (wanted) all his TV to be evaluated for signal issues. This took a 2nd appt to resolve.
I would recommend this to a friendRated 4 out of 5 stars
Cable to Wi-Fi conversion.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.NO! Only the main TV. The other 3 TV now do not work.
No, I would not recommend this to a friendRated 5 out of 5 stars
Geek Squad quick improvements.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad quickly installed 2soundbars & answered all our questions.
I would recommend this to a friendRated 5 out of 5 stars
?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This gentleman was fine, don't think I can say for others.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad fixed the surround system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.found the problem , fixed it and now I enjoy the surround sound
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Fixed Our TV Audio Issue Quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad did a great job of addressing our audio issue on our TV quickly.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad came and checked out my TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wow, the Geek Squad came on time and checked out my TV. They were very professional and gave us a lot of information on our TV.
I would recommend this to a friend