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  • Front. Geek Squad® - Home Theater Troubleshooting Service.

Home Theater Troubleshooting Service

SKU:
7716527
See Details

Customer reviews

Rating 4.4 out of 5 stars with 9590 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 297 Showing 5,921-5,940 of 9,590 reviews

  • Efficient, polite and helpful service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my Sonos to my tv and showed me how to use it

    I would recommend this to a friend

  • Persistence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys were persistent in figuring out what was wrong/

    I would recommend this to a friend

  • Tech was knowledgeable, courteous, friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician did a very good job and explained everything.

    I would recommend this to a friend

  • Excellent service replacing my hard drive!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service and knowledge replacing my hard drive and reloading my software.

    I would recommend this to a friend

  • Geek Squad helped me to improve my operation of my

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent assisted me in setting up my Sony “Bravo” tv

    I would recommend this to a friend

  • Questionable Outcome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad visited to review my streaming problem on my family TV. The problem - Roku stick fails after about one hour of use. The video and/or audio or both lose their stream connection after thirty minutes to one hour. The stick was fine for about one year, then started failing a few months ago. I plugged the stick from HDMI 1 to HDMI 2, with the same problem result. I purchased a new Roku stick, replacing the old, with the same problem result. The Geek crew were very polite, but focused on the Roku products, not the TV. They tested the streaming power to the TV, found no problem. The Geek crew sold me an HDMI extension cord, separating the Roku stick from the HDMI ports on the TV. Thirty minutes after their departure, the Roku connection failed again. Both Roku products work perfectly well on another TV in the house. I am convinced that there is a thermal heat related flaw with the HDMI board on the TV, that surfaces over time. I was told by Geeks that what I have described is not possible. I am not satisfied with the result and will ultimately prove that this flaw exists in the TV.

    No, I would not recommend this to a friend

  • TV not installed yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The young lady helping me was very knowledgeable and answered all my questions.

    I would recommend this to a friend

  • set up of computer at new home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shannon from Geek Squad set up my old computer system (moved to new home) - he did a great job - was very knowledgeable and helpful! Thank you Shannon!

    I would recommend this to a friend

  • Music Media Producer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous, professional and top flight service, attitude.

    I would recommend this to a friend

  • Va la sa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Employee was helpful in solving the remote concern.

    I would recommend this to a friend

  • Geek Squad installed my new printer so quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and knowledgeable about product. Also very courteous and patient with all my questions!

    I would recommend this to a friend

  • He solved the problem quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent checked out trouble area and corrected the issue

    I would recommend this to a friend

  • Recommend updayes to my audio tower

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lived these guys!!!! Minimum 50 characters required.

    I would recommend this to a friend

  • Problem solved by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your agent was very helpful in solving the problem that was caused by Spectrum.

    I would recommend this to a friend

  • Successfully diagnosed problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent successfully diagnosed a problem with my TV audio system.

    I would recommend this to a friend

  • TV Service call

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squar arrived when they were expected and fixed the issue with my TV.

    I would recommend this to a friend

  • TV QUEEN

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They treated me like a queen & did everything I needed plus more!

    I would recommend this to a friend

  • Mr. Jordan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these guys were great can't say enough good things about them

    I would recommend this to a friend

  • Flush Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents solved the problem quickly and effectively.

    I would recommend this to a friend

  • Troubleshoot home theatre

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service. Great guys.They did a great job !!!

    I would recommend this to a friend
Page 297, Showing 5,921-5,940 of 9,590 reviews
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