Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Installed Receiver great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.John is great and did a wonderful job. We would hihly recommend the Geek Squad.
I would recommend this to a friendRated 4 out of 5 stars
Needed explainations of my trouble in plain terms.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried to explain my problem in high tech ways. I did not really understand what they tried telling me.
I would recommend this to a friendRated 5 out of 5 stars
Helped me with my changes after I cut the cord
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service. Cut the cable and got T-mobile......huge difference in my bills.
I would recommend this to a friendRated 5 out of 5 stars
all good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived when scheduled. very [professional., all good.
I would recommend this to a friendRated 5 out of 5 stars
My surround sound was not eorking
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent spent considerable time to ensure my problem was corrected
I would recommend this to a friendRated 5 out of 5 stars
Mr
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek squad troubleshooting was great and helped me find a solution to a few problems at my house.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my security cameras
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The installer mounted my security cameras inside and outside. He paired the modem to the WiFi. The installer was very professional.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed our TV in record time!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were very helpful and got our TV connected!!!
I would recommend this to a friendRated 4 out of 5 stars
Problem with TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looked at my tv to determine why lines running through bottom 3/4.
I would recommend this to a friendRated 5 out of 5 stars
TV Service call
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squar arrived when they were expected and fixed the issue with my TV.
I would recommend this to a friendRated 5 out of 5 stars
Mrs.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They were quick to solve the problem and correct it...
I would recommend this to a friendRated 5 out of 5 stars
There were great.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two tech that mounted my TV were very professional.
I would recommend this to a friendRated 5 out of 5 stars
Floor Sales
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sales rep found what I wanted in 2 minutes and at a good value.
I would recommend this to a friendRated 5 out of 5 stars
Trouble shoot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are always knowledgable and helpful and take time to explain to me what the problem is and what I need!
I would recommend this to a friendRated 5 out of 5 stars
TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents were great, Very professional and knew hat they were doing. Great experience.
I would recommend this to a friendRated 4 out of 5 stars
Came out for our tv problem.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.wasn't able to help with our tv problem but did end up getting a new fridge.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad agents get the job done real quick.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents Rodney and Carlos resolved my concerns in a quick and professional manner.
I would recommend this to a friendRated 5 out of 5 stars
Tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked on seeing why my tv didn’t work on a streaming service
I would recommend this to a friendRated 5 out of 5 stars
Fixed universal remote.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent came on time, and quickly fixed the problem with my universal remote.
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional and did an excellent job installing everything
I would recommend this to a friend