Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
mrs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent fixed my sound problem quickly and efficiently
I would recommend this to a friendRated 4 out of 5 stars
Problem with TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looked at my tv to determine why lines running through bottom 3/4.
I would recommend this to a friendRated 5 out of 5 stars
issue fixed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.fixed the issue. on time and good customer service
I would recommend this to a friendRated 5 out of 5 stars
all good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived when scheduled. very [professional., all good.
I would recommend this to a friendRated 5 out of 5 stars
Fix the issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Team knew what they were doing and answered all my questions.
I would recommend this to a friendRated 3 out of 5 stars
Nice guys, but no dice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents replaced a damaged cord and programmed the remotes. However, after they left, later that same evening the remote(s) did not work as the agents said they would. So we have been just figuring it out as we go.
I would recommend this to a friendRated 5 out of 5 stars
Good job fixing our television signal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek, Chris took great care to troubleshoot and explained the best options He was able to fix the issue and get us back in no time
I would recommend this to a friendRated 5 out of 5 stars
Installed a dvr
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installer was very good my husband is enjoying it very much
I would recommend this to a friendRated 5 out of 5 stars
TV repair done quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV was disassembled and reassembled knowledgeably and efficiently, good job
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad to the rescue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Second time Geek Squad out it is now fixed! Thank you Geek Squad!!
I would recommend this to a friendRated 5 out of 5 stars
geek squad comes thru
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the agent was on time and preformed the service to a positive outcome.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad fixed my TV/Remote/Cable box issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The young men were kind and helpful and got my TV system back online.
I would recommend this to a friendRated 5 out of 5 stars
Came on time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came on time, set up tv so i could get my cable channels. Very polite and helpful
I would recommend this to a friendRated 5 out of 5 stars
Theater components
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Theater componentsTurned out great. Both Sony 85 inch TV and audio equipment for in-house stereo. Installation by David and Scott were fantastic!
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Serviceman Regis was excellent Patient, educational, and a great young man
I would recommend this to a friendRated 5 out of 5 stars
Website
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use! Best Buy has price matching! Geek Squad is great!
I would recommend this to a friendRated 5 out of 5 stars
Setting up the Sound Bar/TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad did a good job of reviewing my problem with the sound system/TV setup.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad knows their business.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowledgeable and courteous. Fix right and quickly the first time.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Connected Device properly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was able to correctly install my hearing aid listening device
I would recommend this to a friendRated 4 out of 5 stars
Appliance delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent did good job correcting delivery issue with item.
I would recommend this to a friend