Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
TV Remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent discovered that the remote was the issue not the TV
I would recommend this to a friendRated 5 out of 5 stars
Easy installation of my products
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent connected all of my devices, without any problems.
I would recommend this to a friendRated 5 out of 5 stars
Got me taken care of
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solved all issues quickly Thanks greatly. Will use again
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my TV quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always great service. Very knowledgeable staff and quick to respond.
I would recommend this to a friendRated 5 out of 5 stars
Soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent was very nice and knowledgeable. Will definitely use again.
I would recommend this to a friendRated 5 out of 5 stars
DGroves
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent connected my Firestick and reviewed how to use it
I would recommend this to a friendRated 1 out of 5 stars
Bad and confused Service Dept
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our Savant hasn’t been updated. Is it possible to keep straight what Best Buy does, what the Geek Squad does, what Magnolia Services does, it seems like you should have a united Front against solving problems instead of me, calling up somebody in the Philippines talking to him for an hour and getting no results.
No, I would not recommend this to a friendRated 5 out of 5 stars
You can count on them!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything went smoothly and as expected. Its a pleasure to work with them.
I would recommend this to a friendRated 5 out of 5 stars
geek squad fixed the streaming problem we had
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the rep showed up and was really thorough in investigating the fix to our problem. Well worth the 49.95.
I would recommend this to a friendRated 5 out of 5 stars
Google WiFi mesh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agent did an awesome job helping to remove my old orbi and placing the WiFi mesh in all the right locations! Works great!
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my surround sound system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional, friendly and knowledgeable. On time, dedicated and thorough.
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fast and efficient service. Very friendly technician.
I would recommend this to a friendRated 5 out of 5 stars
Troubleshoot projector
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad came out to troubleshoot my projector. Very pleased with the service
I would recommend this to a friendRated 5 out of 5 stars
TV wall mounting.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service as always. Highly recommended for.
I would recommend this to a friendRated 5 out of 5 stars
Great customer service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent did an excellent job. Answered all my questions.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend. Installation help was quick and easy.
I would recommend this to a friendRated 5 out of 5 stars
Trouble shoot my wi do routers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent reviewed my work routers and found the problem to be my Samsung tablet
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was knowledgeable and did a great job connecting our TV.
I would recommend this to a friendRated 5 out of 5 stars
Tremendously friendly and timely help.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Richard called us as a follow up and helped us make further changes to our home tv.
I would recommend this to a friendRated 5 out of 5 stars
Good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good service and a great friendly and professional service.
I would recommend this to a friend