Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Troubleshooted
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was on time and looked at the equipment with the issues and was helpful.
I would recommend this to a friendRated 5 out of 5 stars
Soundbar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quickly found the source of the problem. Very knowledgeable!
I would recommend this to a friendRated 5 out of 5 stars
Geek installed stereo system
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents connected my stereo system and did a awesome job!
I would recommend this to a friendRated 5 out of 5 stars
Sound system adjustment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician installed the subwoofer cable and adjusted the sound system of my entertainment systems.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad Technician solved my technological issues and I am so very pleased!
I would recommend this to a friendRated 5 out of 5 stars
Great People Working for Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good People Persons installed the TV. Very helpful and knew their business.
I would recommend this to a friendRated 5 out of 5 stars
TV repaired
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech, arrived early and troubled shot the problem
I would recommend this to a friendRated 5 out of 5 stars
Go GEEK squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician was very knowledgeable and had my problem solved in a matter of minutes.
I would recommend this to a friendRated 5 out of 5 stars
Make your appointment with Vernon Harris
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Your Geek Squad guy -- Vernon Harris -- is GREAT !
I would recommend this to a friendRated 5 out of 5 stars
geek squad fixed the problem in no time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.had trouble using by IR on big screen TV. Spectrum did not fix it. Geek squad solved the problem within minutes.
I would recommend this to a friendRated 5 out of 5 stars
Tech immediately fixed the problem.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tech showed up as scheduled. He immediately analyzed the problem and fixed it. He was courteous and professional.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad set it up.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They delivered and set it up. Answering all my questions.
I would recommend this to a friendRated 5 out of 5 stars
Always good!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Count on best buy to keep us running. Always reliable
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad agent performed excellent.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent work by Geek Squad personnel. Fixed the problem in no time.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad coming to my house
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lady on the phone set up an appointment with the geek squad
I would recommend this to a friendRated 5 out of 5 stars
Phillip Caplan from geek squad is the best.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Phillip is amazing. He's the only one who can actually show up and fix the problem.
I would recommend this to a friendRated 5 out of 5 stars
Greek Squad did get job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent assessed the problem and mounted my new TV
I would recommend this to a friendRated 4 out of 5 stars
Guys were great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would give them a 5 except they have to come back. The speakers are not working!
I would recommend this to a friendRated 5 out of 5 stars
Sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He, made my sound bar work. He explained every step of the way. Her was a Pro, respectful.
I would recommend this to a friendRated 5 out of 5 stars
Thank you
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Customer service was good, but problem wasn’t resolved. Very disappointed.
I would recommend this to a friend