Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Chris Rubin was a first class tech.The way I was treated will make Best Buy my first choice for things I will need in the future.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad to the rescue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent hooked up the cables and installed my devices quickly. Thank you!c
I would recommend this to a friendRated 5 out of 5 stars
Installed a program on computer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent was efficient, professional and informative.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad help get my DVD working.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent was very helpful and took time to explain and answer my questions.
I would recommend this to a friendRated 5 out of 5 stars
They know what they are doing!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fixed the problem quickly and efficiently. Explained things in clear terms.
I would recommend this to a friendRated 5 out of 5 stars
Expert service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents reconnected a/v receiver. Checked volume controls on remote.
I would recommend this to a friendRated 5 out of 5 stars
TV and sound not synced
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful with the fix, was nice and quick with his job
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad rules!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were amazing, knowledgeable and fixed our issue.
I would recommend this to a friendRated 5 out of 5 stars
HT update
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.happy with update. .......................
I would recommend this to a friendRated 5 out of 5 stars
Solved TV issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Courteous, helpful Geek Squad member Answered all questions
I would recommend this to a friendRated 5 out of 5 stars
Happy with my appointment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Devin was very helpful and also did a follow up. Great customer service.
No, I would not recommend this to a friendRated 5 out of 5 stars
Sound bar exchange
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Rudy helped us exchange our soundbar and showed us how to set it up. He was amazing!!
I would recommend this to a friendRated 5 out of 5 stars
Install tv the right way
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On time. Did a good job fixing the problem. They know what there doing to do the job done. Thanks
I would recommend this to a friendRated 5 out of 5 stars
Everything went well and Service Tech was great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was very efficient, took care of the problem and provided additional helpful tips. We will call for him again!
I would recommend this to a friendRated 5 out of 5 stars
computer tune up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great employee, was very helpful an know his business
I would recommend this to a friendRated 5 out of 5 stars
customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech straightened everything out. very knowledgeable and polite.
I would recommend this to a friendRated 5 out of 5 stars
kyle?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.teck was excellent, would be happy to have him move in. We always need help'
I would recommend this to a friendRated 5 out of 5 stars
Premium channels
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent set up the new tv to get premium channels
I would recommend this to a friendRated 5 out of 5 stars
Had questions about Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents arrived and were able to answer all my questions
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am glad that I choose Geek Squad. They showed up on time and troubleshoot my home theater. I am going to use them again.
I would recommend this to a friend