Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Things went very well.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Agents arrived on time. I told them what was going on and with in 15 minutes the problem I was having was fixed.
I would recommend this to a friendRated 5 out of 5 stars
Troubleshooting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very Helpful. Walked through problem on TV. Also positive experience.
I would recommend this to a friendRated 5 out of 5 stars
Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Both technicians were extremely knowledgeable, professional and friendly. I was very impressed
I would recommend this to a friendRated 5 out of 5 stars
Thank you!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great people = Great service , very knowledgeable and even followed up
I would recommend this to a friendRated 5 out of 5 stars
Geek squad microwave installation scheduled
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent very knowledgeable and supportive on product
I would recommend this to a friendRated 5 out of 5 stars
Very knowledgeable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They helped me troubleshoot a thumping sound in my speakers.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad fixed my streaming issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional and knowledgeable of products explained in detail.
I would recommend this to a friendRated 4 out of 5 stars
Connect all devices
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did an excellent job connecting all components. Thanks
I would recommend this to a friendRated 5 out of 5 stars
Geek squad the best
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent work, all of my concerns are gone , a job well done
I would recommend this to a friendRated 4 out of 5 stars
Follow up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy fix, the only problem is in scheduling the appt. Service is great once you can get someone to your house.
I would recommend this to a friendRated 3 out of 5 stars
Installation and Evaluation Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation of my thermostat was only half completed. Evaluation of ATMOS Installation and adjustment if 7.2 surround was unproductive and i was basically told only 7.2 suppirted movies/games would yeild sound in my rear, surround speakers.
No, I would not recommend this to a friendRated 3 out of 5 stars
Geek squad responded to my call
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really appreciate having the Squad on my side, but I seem to have purchase a defective tuner that has given me nothing but trouble, by the time I realized it was defective it was out of warrantee. :(
I would recommend this to a friendRated 5 out of 5 stars
Great job.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents did a great job and completed job in a timely fashion.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is the way to Go!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DJ and his team was on time, knowledgeable and professional.
I would recommend this to a friendRated 5 out of 5 stars
Awesome job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got everything done that was required with great service
I would recommend this to a friendRated 5 out of 5 stars
completed in timely manner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.agents on time and respectful helpful with problem
I would recommend this to a friendRated 5 out of 5 stars
great job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.they now the job well ,should be paid better so great
I would recommend this to a friendRated 3 out of 5 stars
Need headphones hooked up.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent needs to come back to take TV off the wall so he can hit this plug in's. It takes 2 guys. When he left he said he would call back with appointment. That was last Saturday and I have not heard anything?
I would recommend this to a friendRated 5 out of 5 stars
Sonos fixed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician was very knowledgeable. I will use your service again
I would recommend this to a friendRated 5 out of 5 stars
Wiring issue resolved.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a broken speaker wire that was installed by my builder. Geek Squad service ran new wire and checked service. Great job!
I would recommend this to a friend