Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Geek Squad fixed our TV connection problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Finally figured out problem on our 75” big boy TV. Hallelujah! Thanks Geek Squad.
I would recommend this to a friendRated 5 out of 5 stars
Number One In Excellence
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect experience, everyone is so kind friendly helpful patient
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad checked outdoor speaker issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent spent time fully trouble shooting the speaker problem we were dealing with and was thorough and helpful.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Fixed My Surround Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was able to quickly find and fix why the surround sound did not work.
I would recommend this to a friendRated 5 out of 5 stars
Awesome Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Young men were very polite, helpful and knowledgeable
I would recommend this to a friendRated 5 out of 5 stars
Service call
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The gentleman who arrived actually early! Was extremely helpful, answered all our questions and corrected any issues we had
I would recommend this to a friendRated 5 out of 5 stars
Sound problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very qualified technician. Able to explain challenge
I would recommend this to a friendRated 4 out of 5 stars
TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't remember why they were out!!! But they fixed it!
I would recommend this to a friendRated 5 out of 5 stars
Troubleshooting Sound Bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent came to check out problems i was having with my sound bar.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Knowledgeable, professional and solved my problem.
I would recommend this to a friendRated 5 out of 5 stars
YouTube TV connection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent did a great job of making the connection with YouTube TV.
I would recommend this to a friendRated 5 out of 5 stars
Surround Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tara was exceptional and very knowledgeable when assisting me.
I would recommend this to a friendRated 3 out of 5 stars
Geek Squad Partially Completed Job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician declared my sound bar dead on arrival. He took a sound bar from another tv in the house and installed it in place of the dead unit. He did not activate the remote for the sound bar b
No, I would not recommend this to a friendRated 5 out of 5 stars
Techs installation perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installed perfectly with excellent instructions given for its use
I would recommend this to a friendRated 5 out of 5 stars
Best In Business
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You will never go wrong with best in business service from Geek Squad!
I would recommend this to a friendRated 5 out of 5 stars
friendly worker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was very nice and helpful even with his limit of expertise.
I would recommend this to a friendRated 5 out of 5 stars
Great work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They always provide great customer service, the best in the business.
I would recommend this to a friendRated 5 out of 5 stars
GS was Very Helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although Gs could not fix our TV, he gave us really good tips
I would recommend this to a friendRated 5 out of 5 stars
Solved a tough problem connecting sound bar to tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They updated computer and installed sound bar and did a excellent job
I would recommend this to a friendRated 4 out of 5 stars
Moving is a work in progress.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek hooked up computer but I still struggle with Sonos.
I would recommend this to a friend