Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Moving is a work in progress.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek hooked up computer but I still struggle with Sonos.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad fixed the problem with sound bar
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician rebooted & reconnected my sound bar speaker
I would recommend this to a friendRated 5 out of 5 stars
Tv repair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The people that repaired my tv were very professional and knowledgeable.
I would recommend this to a friendRated 5 out of 5 stars
Very knowledgeable and helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service as always. Very knowledgeable and helpful
I would recommend this to a friendRated 5 out of 5 stars
Geek squad corrected my sound issue quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent corrected the sound issue quickly and efficiently
I would recommend this to a friendRated 3 out of 5 stars
Service not worth the money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ultimately, they told me to call Samsung about my TV which was just a year old. So I’m not sure the money I paid for the service is worth it.Never buy a Samsung tv. They are crap.
No, I would not recommend this to a friendRated 5 out of 5 stars
Geek squad for television
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service and very helpful! Professional and pleasant experience!
I would recommend this to a friendRated 5 out of 5 stars
Audio Problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technician resolve a long standing issue in less than 10 minutes
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Technician
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Technician was extremely knowledgeable and friendly.
I would recommend this to a friendRated 5 out of 5 stars
GREAT COMPANY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was yime very professional and business like and knowledgeable
I would recommend this to a friendRated 5 out of 5 stars
Excellent service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service on time and helpful problem solved quickly
I would recommend this to a friendRated 5 out of 5 stars
Sony Audio System
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Rob handled all my problems and explained what to do.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed mesh network
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and knowledgable young man! Thanks for the help
I would recommend this to a friendRated 5 out of 5 stars
Great job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were very professional and knowledgeable. Did a great job!
I would recommend this to a friendRated 5 out of 5 stars
New Sony tv issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent came and tested issue with Wan module. Was helpful and knowledgeable
I would recommend this to a friendRated 5 out of 5 stars
Just writing this so i can get points
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just writing this so i can get points!!!!!!!!!!!!!!
I would recommend this to a friendRated 5 out of 5 stars
TV Setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service. Thanks for responding in a timely manner.
I would recommend this to a friendRated 5 out of 5 stars
Chris did an excellent job explaining how my theat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Chris did an excellent job explaining how my theater system works.
I would recommend this to a friendRated 5 out of 5 stars
Trouble shooting my Samsung TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Both techs were very good and walked me through each step taken
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad checked outdoor speaker issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent spent time fully trouble shooting the speaker problem we were dealing with and was thorough and helpful.
I would recommend this to a friend