Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Geek Squad fixed 1 problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent fixed 1 issue but was unable to unlock the cell phone,
I would recommend this to a friendRated 5 out of 5 stars
The Geek Squad repaired by sound bar.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent quickly reconnected and set up my sound bar. It is working correctly!!
I would recommend this to a friendRated 5 out of 5 stars
Trouble shooting my Samsung TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Both techs were very good and walked me through each step taken
I would recommend this to a friendRated 4 out of 5 stars
Geek Squad Trouble Shoot
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agent tried to trouble shoot Spotify connection to AV receiver
I would recommend this to a friendRated 2 out of 5 stars
Sonos works again but now TV acts weird
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would have given this a 5 if you would have asked me right after our technician left. He was friendly and polite and when he left our Sonos system was working again. BUT...fast forward a few days and strangely the related tv (which we have never had any issues with) just turns off or the sound stops all together while the picture is still on, or it will revert to internet tv when we were watching cable. It started doing all kinds of weird things ever since we had everything restarted to reboot our Sonos system. Coincidence? Maybe but now we are going to have to call Geeksquad back out again. :(
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Technician
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Technician was extremely knowledgeable and friendly.
I would recommend this to a friendRated 5 out of 5 stars
TV Setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service. Thanks for responding in a timely manner.
I would recommend this to a friendRated 4 out of 5 stars
too new yet to rate, trying to acclimate to new sy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.trying to acclimate to new system, and learning new set up, so different to old, need some time.
I would recommend this to a friendRated 5 out of 5 stars
Pleased as always!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am always pleased with Geek squad service! They came out and solved my problem immediately. Thanks again!
I would recommend this to a friendRated 5 out of 5 stars
Geek squad fixed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Trouble shooter my TV set up. New Sony Bravia and couldn’t get tv channels
I would recommend this to a friendRated 5 out of 5 stars
problem resolved
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.technician was well versed and very courteous. fixed the issue
I would recommend this to a friendRated 5 out of 5 stars
Subwoofer problem fix
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You fix my problem for connecting my subwoofer to tv, thank you
I would recommend this to a friendRated 5 out of 5 stars
Sony Audio System
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Rob handled all my problems and explained what to do.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed mesh network
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and knowledgable young man! Thanks for the help
I would recommend this to a friendRated 5 out of 5 stars
Scam internet problem solved
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent job solving my problem between the internet and tv
I would recommend this to a friendRated 5 out of 5 stars
Fixed our computer after power surge.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Drew figured how to fix our computer in no time. Great job.
I would recommend this to a friendRated 5 out of 5 stars
Helped with my smart TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents told me what I needed to do to access my smart tv features
I would recommend this to a friendRated 5 out of 5 stars
Great serice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not able to have appt done. I will call to cancel an appointment
I would recommend this to a friendRated 5 out of 5 stars
Lamar fixed problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lamar fixed the problem efficiently, very courteous and prompt.
I would recommend this to a friendRated 5 out of 5 stars
Just writing this so i can get points
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just writing this so i can get points!!!!!!!!!!!!!!
I would recommend this to a friend