Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Listened to my issue and helped me resolve it while i was on the phone
I would recommend this to a friendRated 5 out of 5 stars
Install 5G internet service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Verizon 5G internet service checked and operating properly.
I would recommend this to a friendRated 5 out of 5 stars
geek guys were very helpful in the t.v. installing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agents installed our new material--They were great
I would recommend this to a friendRated 5 out of 5 stars
Geeksquad laptop repair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service done on laptop that had a virus, removed virus.
I would recommend this to a friendRated 5 out of 5 stars
Helped with Router and security issues.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowledgeable and helpful. I am so glad that I called Geek Squad.
I would recommend this to a friendRated 5 out of 5 stars
Best ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding customer service. Young man knew his stuff
I would recommend this to a friendRated 5 out of 5 stars
Remote
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tech resolved our complaint completely. Great job Eric
I would recommend this to a friendRated 5 out of 5 stars
Geeks are great!!!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geeks are great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendRated 5 out of 5 stars
Geek squad added wireless booster
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very professional service. Knew their business. I would ask for them.
I would recommend this to a friendRated 5 out of 5 stars
Explanation and advise session.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent explained my system how it works. Great help for me.
I would recommend this to a friendRated 5 out of 5 stars
Pleased as always!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am always pleased with Geek squad service! They came out and solved my problem immediately. Thanks again!
I would recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Rick F. is the best surround system and television installer and trouble shooter in Melbourne. Very knowledgeable and professional.
I would recommend this to a friendRated 5 out of 5 stars
Great Service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service. Proves Best Buy cares about their customers. Thank you!
I would recommend this to a friendRated 5 out of 5 stars
Love Total Tech troubleshooting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Respectful and pleasant, the techs try their best.
I would recommend this to a friendRated 5 out of 5 stars
Very competent installer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The install lady was on time and did a fantastic job.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents were very proficient in solving our problem
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.tech was great would ahave him back again --Thanks
I would recommend this to a friendRated 5 out of 5 stars
Set up my tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ajent did a wonderful job of programming all my tv
I would recommend this to a friendRated 5 out of 5 stars
TV problem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.He solved our tv problem very quickly. Very pleased.
I would recommend this to a friendRated 4 out of 5 stars
too new yet to rate, trying to acclimate to new sy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.trying to acclimate to new system, and learning new set up, so different to old, need some time.
I would recommend this to a friend