Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Help is a phone call away
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have used the Geek Squad to connect my speakers for my stereo, install internet software, and help with my wifi.
I would recommend this to a friendRated 5 out of 5 stars
My review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The customer service rep was ver nice and did exactly what I asked if her
I would recommend this to a friendRated 3 out of 5 stars
Geek squad installed my receiver.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I expected all devices to be connected. Tech told me he could not connect them so that only one remote (Harmony One) would be connected. Told me I would have to do it myself.
No, I would not recommend this to a friendRated 5 out of 5 stars
Geek Squads solved our problem so fast!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great help. So friendly and courteous! Help was quick!!
I would recommend this to a friendRated 5 out of 5 stars
Tech support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tech did a great job. He answered all our questions.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad assistance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Daniel was extremely helpful and answered all questions!
I would recommend this to a friendRated 5 out of 5 stars
Well done
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wireless headphones are connected to Dish and not to Denon
I would recommend this to a friendRated 5 out of 5 stars
Great Job!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great job. Did what we needed in a very timely fashion,
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad installed my TV quickly/
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted my TV and installed everything.
I would recommend this to a friendRated 5 out of 5 stars
Problem solved.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Professional and polite. He arrived on time and prepared to sol ve our problem.
I would recommend this to a friendRated 5 out of 5 stars
Installed quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent mounted my tv set it up it was perfect great job
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad troubleshoot LG tv well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well done Mr. Repair man, your experience and expertise was a plus on figuring out the TV set problem
I would recommend this to a friendRated 5 out of 5 stars
Job Well Done
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The squad were timely and knew what they were to complete.
I would recommend this to a friendRated 5 out of 5 stars
Great servive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Prompt, outstanding service. Professional and knowledgeable Geeks
I would recommend this to a friendRated 5 out of 5 stars
Mr
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Your two agents were very professionall an lisen to me. I was very happy with them
I would recommend this to a friendRated 3 out of 5 stars
Good Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guy was very nice and customer friendly. Unfortunately, I’m still having an issue with the sound bar and TV connection.
I would recommend this to a friendRated 3 out of 5 stars
TV Mounting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mounting is placed lower than it should be thereby not permitting the TV to clear the top of mantel. Was not measured properly.
I would recommend this to a friendRated 5 out of 5 stars
happy with service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.agent was knowledgeable and quickly resolved the issue.
I would recommend this to a friendRated 5 out of 5 stars
Travis fixed our problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Service! Travis was great and very professional
I would recommend this to a friendRated 5 out of 5 stars
Have movies again:}
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did a great job fixing my tech problem, very happy:}
I would recommend this to a friend