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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 9590 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 336 Showing 6,701-6,720 of 9,590 reviews
  • Rated 5 out of 5 stars

    Fixed problem quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, the GS representative was top notch guy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek. Squad trobleshooting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Resolved all issues encounterd on sound bar and tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tsurplus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    10++++++++++ You can't go wrong. Tremendous Service Best of the Best Agents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad solved computer problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did a great job, solved the problem efficiently and quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Door Bell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek Squad person that put my door bell in was very nice,polite and curtersey.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted a new tv and fixed a volume issue with another tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was polite and professional Took time to address my issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Geek was patient and sensible and fixed my problem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up my sound bar very quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad were very nice, professional great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad fix a pixel problem and synced all the

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and very knowledgeable. Respectful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful teaching Airdrop and showing remote use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Remote service

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So helpful and patient! Fixed everything remotely....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    prompt, courteous and very professional!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service Technician was prompt, courteous and very professional. Had my troubleshooting fixed in no time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Terrific

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service by trustworthy and highly knowledgeable team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great troubleshoot!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent reviewed my issue and resolved the problem expeditiously.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem was resolved the first time technician was

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problem was resolved the first time technician was very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech was very knowledgeable and very good with answering questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solved the TV/soundbar issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service, and solved the problem, thanks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product for Home Theater.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good product for protecting Home Theater equipment from power surges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was couteous and knowledgeable. He resolved the issue.

    I would recommend this to a friend