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  • Front. Geek Squad® - Home Theater Troubleshooting Service.

Home Theater Troubleshooting Service

SKU:
7716527
Highly rated by customers for:
See Details

Customer reviews

Rating 4.4 out of 5 stars with 9590 reviews

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Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 340 Showing 6,781-6,800 of 9,590 reviews

  • Agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was great and very professional I would have him come here every time

    I would recommend this to a friend

  • Ok. Needs more improvement.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was just ok. Need to improve more for better service.

    I would recommend this to a friend

  • Trouble with box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t check my Joey boxes were we think the problem is. Told me call dish!will call back to check it again. Let’s see what happens, then I’ll decide if I call again.

    I would recommend this to a friend

  • Things went very good. Replaced a camera in the b.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents replaced a camera in the backyard that wasn't working. They did a good job.

    I would recommend this to a friend

  • Resolved my issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Identified the problem and set up a home visit. That visit fully resolved the issue. Great Job!

    I would recommend this to a friend

  • LG Q BEST COLOR AT 55

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have really enjoyed the 55in LG Q TV and sound board. And our Geek Squad installation was great.

    I would recommend this to a friend

  • Geekteam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service and personal fix my problem in minutes

    I would recommend this to a friend

  • Hooked up surround sound ststems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guy that came out was outstanding. Went above and beyond.

    I would recommend this to a friend

  • Geek Squad was great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed Apple tv and HBO max on 2 TV's.

    I would recommend this to a friend

  • Trials and tribulations of tech desk information.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents identified the problem and corrected the issue. Unfortunately, they were unable to reprogram the remote due to lack of proper equipment. They were not forewarned by tech desk.

    I would recommend this to a friend

  • Geek squad installed logitech remote quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very timely and helpful with instructions on use of new remote

    I would recommend this to a friend

  • Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best repair geek he took the machine apart in minutes . He put 7 parts back on in minutes .

    I would recommend this to a friend

  • Lg/tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV is now 1year old and the qeek squad has been out 8 or 9 times replaced the two circuit boards and now still a problem just not as bad Did what day say changed the spectrum box tv better but still not right

    No, I would not recommend this to a friend

  • Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did Not fix the problem. A few weeks prior.... geek squad worker who said his name was Rodin... went thru my security camera dvr.... later that evening around 9 pm.... the DVR startex beeping a camera tampering warning. Twice after his visit... other geek squad workers came out.... but did. Not fix. Still, every evening the tamper warning beeps go off. Is there a geek squad person to ask Rodin what he turned on.... and how t o turn off?

    I would recommend this to a friend

  • Great job, very understanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Rep very understanding to my needs. Couldnt ask for anything more

    I would recommend this to a friend

  • Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly good service. Very helpful representive ..

    I would recommend this to a friend

  • Ring pro doorbell

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ring pro doorbellThey were great this is my second one for an additional door. Great video.

    I would recommend this to a friend

  • Great guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable, courteous and patient. Will come back if they didn’t get it right the 1st time.

    I would recommend this to a friend

  • Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys know their stuff. Fixed all of my problems.

    I would recommend this to a friend

  • Trouble with nest

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional service and knowledgeable. Also clean and great service

    I would recommend this to a friend
Page 340, Showing 6,781-6,800 of 9,590 reviews
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