Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best buy is great all the time i use best buy more often
I would recommend this to a friendRated 4 out of 5 stars
Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service and very professional as well as knowledgeable!
I would recommend this to a friendRated 5 out of 5 stars
Very friendly Customer service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tim is very friendly and helpful. He helped me trouble shoot my new Lynksys system.
I would recommend this to a friendRated 5 out of 5 stars
In home assistance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Randy was very knowledgeable and did a gret job ensuring I got everything possible out of my sound system.
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Tech fixed our problem on the sound bar. Answered all our questions.
I would recommend this to a friendRated 5 out of 5 stars
Quick and fast response
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ed Fitzgerald a best buy geek agent always returns my calls. He can even fix things on the phone. THANK YOU
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad fixed my stero quickly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was very professional and explained everything that he was doing.
I would recommend this to a friendRated 5 out of 5 stars
Problem resolved
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Problem resolved prior to arrival, no work performed
I would recommend this to a friendRated 5 out of 5 stars
Good job. Explained very well and ready before due
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The agents was courteous and professional. He explained everything very well.
I would recommend this to a friendRated 5 out of 5 stars
Very knowledgeable staff. Helpful and concerned.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fixed problem immediately and explained to me. Very concerned about the problem.
I would recommend this to a friendRated 5 out of 5 stars
the Geek Squad helped in my setup
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They got my sound bar working correctly. They were very good and knowledgeable
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad fixed the sound bar on my 65 inch Sony
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Sony sound is now working perfectly on my 65 inch Sony TV
I would recommend this to a friendRated 5 out of 5 stars
Always helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Even if they are not able to answer questions, they point you in the right direction to get your answers.
I would recommend this to a friendRated 5 out of 5 stars
Great Value - Always!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent in all regards. Great benefit and great value.
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service and very happy with the set up
I would recommend this to a friendRated 5 out of 5 stars
Open box check
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Agente reviewed hdmi ports and explained potential issue.
I would recommend this to a friendRated 4 out of 5 stars
They fixed the issue pretty quickly, but I still h
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They worked on my surround sound and got it to stop echoing
I would recommend this to a friendRated 4 out of 5 stars
Install went well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Things handled fairly professionally and quickly. Ok.
I would recommend this to a friendRated 5 out of 5 stars
Good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always polite and on time extremely knowledgeable always willing to explain everything.
I would recommend this to a friendRated 5 out of 5 stars
Zeus
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great - couldn’t fix the problem but he did what he could.
I would recommend this to a friend