Customer Ratings & Reviews
- SKU:
- 7716527
Customer reviews
Rating 4.4 out of 5 stars with 9590 reviews
(9,590 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use3.6
Rating 3.6 out of 5 stars
Customers are saying
Customers frequently mention the overall performance of the Home Theater Troubleshooting Service, with many reporting that everything now works perfectly. Customers also appreciate the service's connectivity and troubleshooting capabilities. However, a few customers have experienced compatibility issues and difficulties with the volume control.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Dan is simply the best in his field & the best.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dan is simply the best in his field & the he is the very best period.
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We’re very happy with the service technician that worked on our television.
I would recommend this to a friendRated 5 out of 5 stars
Helpful
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service. The technician was helpful as always and my issue was resolved
I would recommend this to a friendRated 3 out of 5 stars
Repair
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was told I needed a new board by the first gentleman that came a week before The other gentleman that came had his remote and said everything is fine
No, I would not recommend this to a friendRated 3 out of 5 stars
Sonos speakers not working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After the technition left it worked for approx 2weeks now it doesn’t work at all again.
I would recommend this to a friendRated 3 out of 5 stars
Is Total Tech worth the money?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn't told anything different than i already new, was told they had to come look anyway. Don't think total tech is worth the money!
I would recommend this to a friendRated 5 out of 5 stars
Mike and assistant did an excellent job.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mike installed Roku tv on porch. Very professional and courteous.
I would recommend this to a friendRated 5 out of 5 stars
Wall mount works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.New Wall mount allows me pull TV out and make changes replacing HDMIcords etc
I would recommend this to a friendRated 5 out of 5 stars
xxxxx
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Solved our problem and imparted some added knowledge.
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad visit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very polite and personable. On time and informative.
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My experience with Geek Squad was Great! They have excellent customer service!
I would recommend this to a friendRated 3 out of 5 stars
Very informed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Then tech provided a lot of information about the real reason I wanted my tv reset, but we never did get the tv reset.
I would recommend this to a friendRated 4 out of 5 stars
Good Work!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's my second one.You can not replace the battery.
I would recommend this to a friendRated 5 out of 5 stars
great people
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.they are pros did a great job installing sound system, and TV
I would recommend this to a friendRated 3 out of 5 stars
Solved problem myself
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Missed phone call from the Geek Squad. Solved the problem myself. Sorry for any inconvenience.
I would recommend this to a friendRated 5 out of 5 stars
Top notch techs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a connection issue and geeks figured it out in a smart quick way. Good job
I would recommend this to a friendRated 5 out of 5 stars
Very efficient, knew what they were doing. Very
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very efficient. Very professional. Would have them back anytime.
I would recommend this to a friendRated 4 out of 5 stars
Service call was good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service call was very good and technician was very helpful.
I would recommend this to a friendRated 5 out of 5 stars
Best Home Theatre Ever!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad was Incredibly Helpful & Polite!! Would definitely use again!!
I would recommend this to a friendRated 5 out of 5 stars
The youn lady who helped me resolved my issue fast
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always excellent and talented workers at the Geek Squad.
I would recommend this to a friend